Program Manager MarTech

General Information

Job Title

Program Manager, MarTech

Job ID

109327

Work Areas

Marketing

Employment Type

Permanent Full-Time

Location(s)

Boston, Chicago, Washington DC

Description & Requirements

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU'LL WORK WITH

You'll be a core member of Bain's Martech team, partnering closely with marketing stakeholders across all functions. You'll also work directly with technology and engineering teams, external implementation partners, and platform vendors.

Day to day, you'll act as a deeply embedded co-pilot to the MarTech Director, helping translate strategy into executable plans, keeping initiatives on track, and ensuring that what gets built sees its full potential. As agentic workflows mature, there is also an opportunity to grow into product management across agents.

WHERE YOU'LL FIT WITHIN THE TEAM

Marketing technology is evolving quickly, and so is the way Bain's marketing organization works. We're actively building toward an AI-augmented operating model, bringing agentic tools into how we get the right content in front of the right people. This role sits at the center of that work: a product-minded partner who helps new technology initiatives land well and continuously shapes how marketing gets done.

You'll work directly alongside the Director, MarTech Strategy & Product Ownership, embedded in a function that touches every part of Bain's global marketing organization. The work is project-based by nature, moving across platforms, initiatives, and teams, applying product thinking and marketing strategy wherever the next build is happening.

WHAT YOU'LL DO

Sitting at the intersection of marketing, product, and technology, you'll help Bain's marketing organization navigate a period of meaningful transformation. The specific initiatives will evolve, but the through-line is consistent: take complex technology builds and make them successful.

Product and requirements

• Partner with the MarTech Director to translate business needs into clear, actionable requirements for engineering and implementation teams
• Support product backlog management, writing and refining requirements as builds evolve
• Contribute to product decisions by bringing a grounded understanding of both marketing strategy and technical constraints
• Champion a test-and-learn approach, helping teams move from pilot to scaled adoption
• Stakeholder and program management
• Manage cross-functional workstreams across marketing, IT, and external partners, keeping progress visible and blockers cleared
• Build strong relationships with marketing stakeholders to understand their needs and objectives, surface pain points, and validate that solutions are working
• Prepare and maintain program communications and stakeholder-facing materials
• Facilitate working sessions and reviews, ensuring the right people are aligned at the right moments

Strategy and operations

• Help define how marketing processes evolve as new tools enter the stack, including how humans and agentic systems work together
• Identify opportunities to apply product management best practices across new and existing platform investments
• Support governance and change management as the MarTech landscape grows more complex
• Contribute to vendor evaluation and onboarding as new tools are introduced

ABOUT YOU

• 6-8 years of experience in product management, marketing technology, or a closely related field
• 3+ years working directly on technology implementation or product builds, writing requirements, managing backlogs, or working alongside engineering teams
• Strong product instincts: you know how to break down a complex problem, write a clear requirement, and keep a build moving toward something useful
• Comfortable moving between strategic thinking and hands-on execution; you're as comfortable in a stakeholder alignment meeting as you are reviewing a Jira board
• Experience with marketing technology platforms (e.g., content management, marketing automation, analytics) is a strong plus
• Familiarity with agentic AI tools or AI-augmented workflows is a plus, as is experience with Optimizely or similar platforms
• Clear, confident communicator who can translate between marketing and technical teams without losing either audience
• Able to operate independently in an ambiguous environment and bring structure where there isn't any
• Experience at global professional services firm is a plus

This role follows a hybrid model, requiring in-office presence at least 2 days per week.

In Boston and Washington DC, the good-faith, reasonable annualized full-time salary range for this role is between $127,500 - $153,000

In Chicago, the good-faith, reasonable annualized full-time salary range for this role is between $121,750 - $146,250

• Annual discretionary performance bonus
• This role may also be eligible for other elements of discretionary compensation
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.

• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck
• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.