ROLE SUMMARY  

KEY RESPONSIBILITIES  Product & PMO Knowledge  

• Demonstrate proficient understanding of multiple project methodologies and industry tools  
• Work independently to track and act on project KPIs with limited oversight  
• Predict upstream and downstream impacts of project variable changes proactively  
• Support other PMs in the organization and actively drive PMO standardization  

Project & Program Delivery  

• Manage 6+ full SDLC projects of medium-to-complex scale as sole PM  
• Oversee and direct 2+ full SDLC projects involving other PMs or PCs  
• Serve in the client-side PM role when required  
• Guide client and management teams to fill delivery gaps  
• Conduct effective project reviews, identify corrective actions, and support implementation  
• Assume leadership of troubled projects and bring them back on track  

People Leadership & Management  

• Manage 2–4 direct reports and define career growth and initiative expectations  
• Submit promotion recommendations for direct reports  
• Suggest project assignments and support resource transitions  
• Set remediation expectations for underperformers and recommend terminations if needed  
• Identify, interview, and recommend talent for hiring  
• Develop high-performing project teams and motivate team members  
• Lead employee recognition through social channels and recognition programs  
• Monitor and proactively manage billable utilization  

Sales & Business Development  

• Support sales calls to demonstrate product and industry expertise  
• Assist account managers in pricing and account expansion strategies  
• Own relationships with client peers and Oracle PMs  

Financial Acumen  

• Demonstrate deep understanding of how the company generates profit and apply this to project decisions  
• Identify margin growth opportunities with account managers and PMO leadership  
• Manage T&M, fixed price, or blended projects with minimal oversight  
• Maintain accurate revenue forecasts with minimal deviation from actuals  
• Own and deliver projects within approved baselines, budgets, and KPIs  

Leadership & Strategy  

• Embody company core values across all interactions and engagements  
• Take full responsibility for internal process improvements and initiative outcomes  
• Own complex or cross-pillar PMO initiatives end to end  
• Actively build leaders within the organization through project work and internal programs  
• Foster a culture of continuous leadership development  
• Execute on company vision and strategy through concrete, achievable plans  
• Monitor and proactively manage billable utilization across direct and indirect reports  

Customer Experience  

• Manage difficult client situations and support less experienced team members in doing the same  
• Interact confidently with clients at the project manager level and above  
• Receive consistent positive feedback from client peers and leadership  
• Collaborate with account managers on account strategy development and execution  
• Minimize escalations and proactively engage all project stakeholders  

Global Operations  

• Demonstrate strong cultural intelligence and effectively manage culturally diverse teams  
• Reflect a global mindset and hold team accountable for cross-region best practices  
• Ensure defined processes for distributed team management are followed  

QUALIFICATIONS & CERTIFICATIONS  

• 10+ years of project/program management or directly relevant experience  
• PMP certification required  
• DASM or equivalent agile certification required  
• Additional PM skills certification required  
• Manager Training completion required  
• 2+ Lunch & Learns delivered  
• 2+ RED Talks delivered  

SOFT SKILLS & COMPETENCIES  

• Communication  
• Negotiation  
• Stakeholder Management  
• Conflict Resolution  
• Adaptability  
• Team Building  
• Critical Thinking  
• Leadership  
• Decision Making  
• Emotional Intelligence  
• Collaboration  
• Presentation  
• Executive Presence  

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