The Overnight Program Assistant is a full-time, non-exempt role responsible for ensuring safety, security, and positive interactions at a shelter for individuals and families experiencing homelessness. The position involves front desk duties, guest check-ins, conflict resolution, safety checks, emergency response, meal service, and facility upkeep. Requires a High School diploma or G.E.D., strong customer service, conflict resolution, problem-solving skills, and the ability to work independently within a team. Candidates must pass background checks, have a valid driver’s license if driving is required, and be physically capable of lifting 25 pounds. Shifts vary, including overnight and weekends, with benefits such as health insurance, paid leave, and a pension plan. The role emphasizes respectful, compassionate service and adherence to organizational policies.