The Overnight Program Assistant is a full-time, non-exempt role responsible for ensuring safety, security, and supportive service at homeless shelter facilities.
They provide customer service, manage front desk duties, facilitate guest check-ins, and build positive relationships with residents, staff, and volunteers.
The role involves safety checks, conflict resolution, emergency response, meal service, facility upkeep, and record-keeping.
Requirements include a high school diploma, conflict resolution skills, self-direction, problem-solving abilities, and the capacity to work in a crisis-oriented environment.
Additional responsibilities include completing training, attending staff meetings, and performing other duties as needed. The position requires physical ability to perform essential tasks and adherence to background checks and, if applicable, driving requirements.
The pay rate is $21/hour, with benefits including health insurance, sick/vacation leave, and retirement plans. Shifts vary, including overnight, weekends, or days.