Product Manager II

Responsibilities:

• Define & Execute Product Strategy: Own the strategy and roadmap for assigned physician platform capabilities. Translate complex clinical and business goals into clear problem statements, prioritized roadmaps, and measurable outcomes.

• Lead Continuous Discovery: Conduct structured discovery to uncover physician pain points, validate value hypotheses with qualitative and quantitative insights, and partner with UX and Engineering to de-risk solutions before building.

• Prioritize High-Value Opportunities: Balance provider needs, business impact, clinical outcomes, technical feasibility, and capacity to make transparent, data-informed trade-offs.

• Drive Cross-Product Integration: Partner with interconnected clinical platforms (including Patient Care and CWOW) to anticipate upstream/downstream dependencies and ensure a seamless, end-to-end physician experience.

• Foster Cross-Functional Alignment: Build strong collaborative relationships with Engineering, UX, Clinical Operations, PMO, Legal/Compliance, and adjacent Product teams to align on milestones, priorities, and trade-offs.

• Lead Agile Product Delivery: Guide an Agile Scrum team by providing clear problem context, user stories, acceptance criteria, and priority definitions to enable high-velocity, iterative delivery.

• Measure & Optimize Outcomes: Define OKRs and product metrics (adoption, clinical efficiency, physician satisfaction) and leverage analytics and feedback to drive continuous product enhancement.

• Navigate Clinical & Regulatory Standards: Partner proactively with Legal, Compliance, Privacy, Security, and Risk teams to deliver intuitive solutions that meet all regulatory and clinical governance requirements.

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.
• 2–4+ years of product management or related experience, with demonstrated experience leading digital products or complex software capabilities from discovery through delivery and optimization.
• Experience translating ambiguous customer or business problems into clear product opportunities, priorities, and roadmaps.
• Demonstrated ability to use qualitative and quantitative data to make product decisions and prioritize opportunities.
• Ability to translate complex and ambiguous problems into clear product strategies, roadmaps, and measurable outcomes.
• Experience conducting or leading product discovery, including customer interviews, workflow analysis, problem definition, opportunity assessment, hypothesis development, and solution validation.
• Excellent written, verbal, and presentation skills.

Nice-to-Haves

• Experience building healthcare technology, EHR, clinical workflow, or physician-facing products.
• Experience leading 0-to-1 product discovery and taking products or major capabilities from problem identification through launch and optimization.
• Experience using product analytics, qualitative research, experimentation, and customer insights to guide product decisions.
• Experience working in highly regulated environments and partnering with Legal, Compliance, Privacy, Security, Risk, and clinical stakeholders.
• Experience delivering coordinated experiences across web and mobile platforms.