Product Manager
Location: Harrisburg, PA (Hybrid)
Duration: 9+ months
Seeking for an experienced Product Manager to lead a three-year modernization project for the CAI application, vital for handling public complaints against utility companies. This role involves defining the product vision, prioritizing the roadmap, managing user stories, and leading the design, development, testing, and implementation. The Product Manager will collaborate with stakeholders, technical teams, and vendors to ensure the solution aligns with business needs and enterprise standards.
Responsibilities:
- Elicit, document, prioritize, and manage business and functional user stories.
- Translate business needs into clear user stories and product backlog items.
- Collaborate with architects, developers, UX/UI designers, and vendors.
- Prioritize features and technical work based on business value and strategic goals.
- Facilitate agile ceremonies as needed.
- Serve as the primary liaison between stakeholders and the technical team.
- Define success metrics and track progress.
- Support change management, user adoption, and training efforts.
- Ensure the product aligns with security, accessibility, data privacy, and compliance standards.
- Identify risks, dependencies, and impediments and drive resolution.
- Provide regular status updates and recommendations to leadership.
Must-Have Skills & Experience:
- 5+ years as a Product Manager leading large-scale public-sector modernization efforts.
- Experience modernizing legacy applications or leading digital transformation projects.
- Strong experience gathering user stories and converting them into actionable backlogs.
- Working knowledge of Agile/Scrum methodologies and tools (Azure DevOps, Jira).
- Experience with overseeing and testing large data conversions.
- Excellent written and verbal communication skills.
- Strong organizational and prioritization skills.
- Experience with enterprise application modernization.
- Familiarity with Microsoft technology stack, cloud platforms (Azure).
- Experience with process improvement and business process reengineering.
- Knowledge of accessibility standards (WCAG 2.1) and compliance requirements.
- Bachelor's degree in business, Information Systems, Computer Science, or related field (or equivalent experience).
- YAFOS Certification.