Product Manager Commercial Products

• Product Strategy & Portfolio Management

• Own the end to end product strategy for the assigned segment, including benefit design, competitive positioning, rate considerations, and portfolio optimization.

• Establish short and long term product goals in partnership with leadership; translate strategy into actionable initiatives and recommendations.

• Conduct regular portfolio and market assessments, including competitive analysis, pricing position, and performance benchmarking.

• Monitor and communicate product performance across membership, financial results, utilization trends, and customer impact; prepare executive level insights and recommendations.

• Identify opportunities to improve performance through benefit design changes, program enhancements, operational improvements, or vendor collaboration.

• Serve as the organizational subject matter expert for products and benefits for assigned segment.

• Evaluate and respond to custom or ad hoc benefit requests from Account Management Services (AMS), executive leadership and external clients.

• Product Development, Filings & Implementation

• Lead and support the development, filing, and implementation of new products, benefit enhancements, and product changes.

• Ensure all product documentation and materials--including Guide to Benefits (GTB), Summary Plan Descriptions (SPDs), certificates, and related communications--accurately reflect approved changes.

• Coordinate cross functional teams (Actuarial, Finance, Operations, IT, Legal, Compliance, Marketing, Sales, AMS) to ensure operational readiness and successful launches.

• Provide subject matter expertise throughout the product lifecycle, from concept through implementation and post launch evaluation.

• Regulatory & Compliance Management

• Maintain awareness of regulatory requirements and mandated changes impacting the product portfolio.

• Analyze the operational, financial, and member impact of regulatory changes and present findings to leadership.

• Coordinate reviews with internal subject matter experts and provide guidance and support to ensure compliant and timely implementation of mandated changes.

• Operational Execution

• Execute day to day product management activities to support ongoing maintenance, enhancements, and implementation of products and benefits.

• Coordinate with internal partners to ensure accurate benefit configuration, system readiness, and operational execution.

• Draft, review, and approve product related documentation and internal materials.

• Provide timely, practical recommendations in response to emerging issues, operational needs, and custom requests.

• Market Facing & Internal Consultation

• Serve as a hands on consultative resource for Sales and Account Management on product strategy, benefit design, and competitive positioning.

• Participate directly in client meetings, renewals, finalist presentations, and EUTF discussions.

• Development of client facing presentation decks and materials related to product and benefit strategy, change summaries and recommendations ensuring content is accurate, compelling, and aligned with product strategy.

• Translate complex product and benefit concepts into clear, actionable messaging for internal and external stakeholders.

• Lead or work with other departments on miscellaneous projects related to products, benefits, and programs.

• Performs all other miscellaneous responsibilities and duties as assigned or directed.

#LI-Hybrid