Product Configuration & Support Technician

The Concierge+ Support Technician is responsible for fulfillment and distribution of released finished products for Concierge+ replacement orders. Preferred Qualifications: Knowledge of experience in GMP requirements and preferably ISO-9000 requirements; Some prior use of forklift; Knowledge of using MS Word and Excel.

Job Summary:

The Concierge+ Support Technician is responsible for fulfillment and distribution of released finished products for Concierge+ replacement orders. The incumbent is also responsible for performing network configurations (as required) on the product.

Duties & Responsibilities:
 

• Pre-shipment inspection for accuracy and conformance;
• Goods receipt, put-away, order picking, order packing, order shipping, and order posting;
• Cycle counting and general record keeping;
• Utilize automated shipping systems to process domestic orders for shipping;
• Reorder and maintain adequate level of shipping supplies;
• Replenishment of inventories and shipping stations;
• Organize and maintain good housekeeping in warehouse;
• Schedule shipment pick-ups;
• Routinely lifts and carries up to 50 pounds;
• May operate a Forklift as required;

• Perform Network configurations on product (as required);
• Compile data and generates requested reports;
• Maintain regular attendance in accordance with current position needs and department expectations, as defined by divisional executive management;
• Perform all other duties as assigned or required. 

Minimum & Preferred Qualifications and Experience: 

Minimum Qualifications:

• 2 or more years’ experience in logistics from any manufacturing industry
• Experience in using ERP systems
• Must have intermediate to strong computer skills and successful experience working with spreadsheets, word processors, and database programs
• Ability to read and understand general correspondence, periodicals, and procedures
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Experience in packing and shipping activities
• Tech savvy individual and able to follow directions

Preferred Qualifications:

• Knowledge of experience in GMP requirements and preferably ISO-9000 requirements;
• Some prior use of forklift;
• Knowledge of using MS Word and Excel

Education:

High School diploma or GED is required.
Associate Degree in Electronics or Computer programming or equivalent field is preferred