Product Business Analyst

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! 

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. 

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity: As a Lead Product Business Analyst, your focus will be building out a modern loan servicing platform used by lenders and servicers in the consumer and mortgage lending markets. Your will work with internal and external clients to validate, test, and implement new business features, business rules, workflows, and upgrades to existing features that are required to support regulatory requirements and mortgage loan servicing business operations. Your collaborative nature will allow you to successfully work directly with the engineering, product, and compliance teams to develop and unit test the new features. You may also create product documentation to support those features and internal and external training documentation. Your deep understanding of SaaS platforms specifically from system administrator perspective i.e., onboarding new users, providing access permission, logins, and system portal features will be an asset to our new product development team. 

Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if it couldn’t get any better….this role is REMOTE!    

Your Day-to-Day at Sagent:   

• Perform discovery activities with internal teams and external clients  
• Work with UX engineers to support development of wireframes, mockups, and prototypes  
• Support definition and prioritization of the product backlog including hand off to the development scrum teams 
• Create documentation and test plans to validate product design   
• Perform system testing from a business perspective   
• Provide technical inputs, such as file layouts, field definitions, etc.   
• Write business designs and test cases for new and upgraded system features   
• Perform project testing from a business perspective in the project development lifecycle   
• Work with technical and QA teams as they provide their technical solution   
• Assist with training on new projects for Client Services, Implementation consultants and other internal clients and cross-functional team to perform impact analysis   

We'd love to hear from you if you have:   

• Bachelor’s Degree in business, computer science and/or related field required 
• 5+ years of SaaS software industry  
• Experience creating business designs, test plans, testing scripts, and system requirements 
• Experience working with on and offshore teams is required 
• Experience with the entire PDLC process