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Problem Resolution Coordinator

Iconma

  • Lenexa, KS
  • 8 days ago
  • $20–$23 Per Hour

Highlights

Researches, responds, records and submits additional errors regarding department quality to the department supervisor or manager as needed. specimen logs, work lists, management reports, laboratory information systems, front-end automation, testing instrumentation, etc.).

Numbers & Facts

LocationLenexa, KS
IndustryManagement Consulting Services
Salary$20–$23 Per Hour
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttps://www.iconma.com/

Description

Our Client, a Medical Research company, is looking for a Problem Resolution Coordinator for their Lenexa, KS location.
 
Responsibilities:
  • Review Test in Question orders from physicians
  • Handles specimens for retrieval, banking, add-ons, pending lists
  • Data analysis
  • Researches, responds, records and submits additional errors regarding department quality to the department supervisor or manager as needed
  • Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources (e.g. specimen logs, work lists, management reports, laboratory information systems, front-end automation, testing instrumentation, etc.)
 
Requirements:
  • Associates degree required, BS preferred
  • Work Experience:
  • Medical background preferred which includes medical terminology applicable to a clinical laboratory
  • Previous data/analytics experience
  • Physical and Mental Requirements:
  • Able to sit or stand for long periods
  • Works in a biohazard environment, practicing good safety habits
  • Handles multiple tasks and works in a fast paced, production environment
  • Other:
  • PC skills in Excel and Word applications with ability to extract and analyze data
  • Maintains composure while working under pressure
  • Reflects good judgment at all times when determining what action to take when resolving problems
  • Adheres to client core values, safety and compliance policies and procedures
  • Demonstrates strong interpersonal skills that foster a positive environment
  • Demonstrates flexibility and be able to change.
 
Why Should You Apply?

Benefits

401K, Employee Referral Program, Life Insurance

About Company

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

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