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Principal Technical Program Manager, Alexa Domains - 3P Experiences

Amazon.com Inc

  • Bellevue, WA
  • 3 days ago

    Highlights

    You will be a mission-critical member of the leadership team, unifying distributed engineering efforts and owning the plan to deliver high-quality third-party experiences for Alexa+ customers via MCPs, APIs, and computer use. You will join a growing organization working at the intersection of Generative AI and external partnerships, and have an enormous opportunity to influence the design, architecture, and delivery of products used daily by people you know.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Alexa+ is our next-generation assistant powered by generative AI. Alexa+ is more conversational, smarter, personalized, and gets things done.

    Our goal is to make Alexa+ an instantly familiar personal assistant that is always ready to help or entertain on any device. At the core of this vision, the 3P Experiences team within Alexa Domains is dedicated to rapidly expanding the services, information, and capabilities available on Alexa+ through third-party integrations.

    We are looking for a Principal TPM to lead the program strategy for bringing high-quality third-party experiences to Alexa+ customers at scale. You will shape how millions of customers interact with external services through AI agents, and drive product-market fit across key consumer verticals.

    You will join a growing organization working at the intersection of Generative AI and external partnerships, and have an enormous opportunity to influence the design, architecture, and delivery of products used daily by people you know.

    Key job responsibilities

    You will be a mission-critical member of the leadership team, unifying distributed engineering efforts and owning the plan to deliver high-quality third-party experiences for Alexa+ customers via MCPs, APIs, and computer use.

    • Own the end-to-end program roadmap for 3P agentic experiences, from design through consumer release
    • Coordinate across Alexa domain teams, agentic platform teams, developer tooling, discovery, and central CX teams to drive delivery
    • Drive technical requirements, design trade-offs, and release planning across distributed engineering teams
    • Enable leadership decision-making through clear communication, crisp status reporting, and proactive risk management
    • Hold a high bar for customer experience quality and developer experience across partner integrations
    • Partner with BD and Solutions Architects to unblock partner-specific workstreams
    • Establish scalable processes for onboarding and certifying third-party integrations

    About the team

    The 3P Experiences team within Alexa Domains is on a mission to make Alexa+ the most capable AI assistant by connecting customers with the world"s best third-party services and content. We"re a fast-moving, collaborative group of engineers, PMs, UX designers, and TPMs who thrive at the intersection of generative AI and business partnerships. Our culture values bold thinking, customer obsession, and operational excellence. We build agentic experiences that integrate top brands into Alexa+, enabling customers to accomplish more through natural conversations and agents. If you love ambiguity, moving fast, and shipping at scale, you"ll feel right at home.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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