Principal Product Manager Technical, Device Analytics Services

Application deadline: Apr 21, 2026

Do you want to define the future of Out-of-Box Experience (OOBE) for Amazon"s entire device portfolio? The Frustration-Free Setup team is hiring a Principal Product Manager - Technical to build a scalable, consistent OOBE solution that will run across all Amazon device product lines-from Alexa devices to Fire TV, Fire Tablets, and Kindle-impacting millions of customers from their first moment with our products.

The Frustration-Free Setup team provides foundational setup and connection experiences for smart devices that result in reduced friction for customers. We provide first party and third-party device makers Software Development Kits (SDKs) and Application Programming Interfaces (APIs) that are easy to integrate, so they can focus on creating unique product experiences.

We"re now expanding our mission to revolutionize the Out-of-Box Experience across Amazon"s device ecosystem. You"ll lead the development of a unified, scalable OOBE solution that ensures customers have a consistent, delightful setup experience regardless of which Amazon device they purchase. This involves building frameworks and standards that all product lines will adopt, requiring deep collaboration with Fire TV, Alexa, Kindle, Tablets, and other device teams to balance consistency with product-specific needs. Your decisions will impact potentially every Amazon device shipped, making this a true platform play with company-wide impact.

Key job responsibilities

This is a high visibility role that will require working with many business and engineering teams to identify opportunities to improve the customer Out-of-Box Experience. We are driving to standardize OOBE across all Amazon devices to ensure customers have a consistent, delightful setup experience with our products.

You will work with every device product line, data engineering/science teams, business intelligence, development teams, and present your work to our executives. We seek a great team player who can motivate team members, inspire action, and collaborate with management to develop creative solutions to hard technical problems.

We are looking for an experienced Principal Product Manager - Technical to tackle complex and ambiguous initiatives that span numerous systems and organizations across the Devices business (Echo and Alexa, Fire TV, Kindle, Fire Tablet). The person will own the communication, coordination, and execution of a long-term, multi-year product vision.