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Principal Product Manager - Tech, Fulfilled by Amazon

Amazon.com Inc

  • Bellevue, WA
  • 3 days ago

    Highlights

    Our decisions ripple across hundreds of Amazon fulfillment centers WW, impact hundreds of billion dollars in annual sales for our sellers, and directly shape customer experience in the most fiercely contested categories in e-commerce. We"re looking for a force multiplier - a 10x PM who uses AI as a superpower to bend the cost curve, collapse delivery times, and architect inventory systems that serve hundreds of millions of customers.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    What if you could reshape how trillions of dollar worth of physical goods flow through the world"s most sophisticated supply chain?

    Inventory Optimization Services (IOS) sits at the nerve center of Amazon"s fulfillment machine. We own the intelligence layer that decides where inventory lives, how it moves, and when it transforms from a cost liability into a delivered promise. Our decisions ripple across hundreds of Amazon fulfillment centers WW, impact hundreds of billion dollars in annual sales for our sellers, and directly shape customer experience in the most fiercely contested categories in e-commerce.

    This isn"t "PM as ticket-writer." This is a PM as an architect of step-function change in Fulfilled by Amazon (FBA). We"re looking for a force multiplier - a 10x PM who uses AI as a superpower to bend the cost curve, collapse delivery times, and architect inventory systems that serve hundreds of millions of customers. Someone who writes with surgical precision, thinks in systems, and ships products that move atoms at the speed of bits.

    Key job responsibilities

    Drive Step-Function Business Segment Growth

    • Architect innovative SX (Seller Experience) products that expand FBA"s addressable market segment
    • Design and ship AI-native placement optimization systems that reduce cost-to-serve
    • Build innovative customer reverse logistics (customer return) solutions to preserve CX, while safeguarding interests of sellers to end to end supply chain cost
    • Build the network intelligence layer that increases the selection, improves delivery speed to customers, increases sellers' profit, and reduces Amazon's cost-to-serve

    AI-First Product Development

    • Deploy generative AI and agentic systems as your primary product development methodology - not a feature, but a philosophy
    • Use AI to 10x your own productivity: automated analysis, AI-generated experiments, LLM-powered customer insights synthesis

    Cross-Geography, Cross-Organization Impact

    • Own the WW charter spanning US, EU, CA, IN, JP - each with unique constraints and opportunities
    • Partner directly with senior leaders across multiple SVP organizations
    • Drive under-penetrated growth categories to unlock category-specialized fulfillment

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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