Description
Tanner Clinic has an immediate opening for a Practice Supervisor.
Location: Layton Antelope A
Hours: Monday - Friday
Job Description:
A Practice Supervisor provides effective leadership and accountability for clinical staff and PSRs in the respective departments. This includes high-quality patient care and excellent customer service, human resources, health information systems, and quality assurance.
Scope:
A Practice Supervisor is responsible for supporting staff with the associated providers using a patient-centered focus to achieve the organizational mission statement. This goal includes engagement with providers, employees, and patients in a dynamic healthcare environment.
Requirements
Essential Job Responsibilities:
Provide direct supervision of Clinical Services staff
Human Resources Management:
- Job interviews and employee selection
- Onboarding and orientation for new staff
- Regular staff and provider rounding
- Manages staffing levels and coverage
- Communicates clinic announcements to encourage provider and staff engagement including recognition platforms
- Payroll accuracy and approval
- Implements quarterly department meetings
- Serve as a key problem solver/liaison for patient, employee, and physician concerns related to Clinical Services staff
- Demonstrates staff accountability through regular coaching, counseling, and staff performance reviews
Participates as a member of the Leadership Team:
- Promotes and engages in patient-centered culture
- Demonstrates effective and professional communication (written, verbal, and electronic)
- Encourages positive provider relations
- Inspires and motivates others through effective interpersonal skills
Clinical Care Management:
- Promotes positive patient relations
- Empowers staff and providers to commit to a patient-centered focus
- Optimizes efficient patient flow
- Participates in patient feedback modalities to ensure high-quality care
- Understands clinic policies and procedures
- Promotes safety and security by conducting regular inspections
Health Information Management:
- Understands and utilizes electronic medical record (EMR) and telephone system
- Ensures compliance and appropriate utilization of IT resources
- Participates in audits to ensure compliance and minimize organizational risk
- Understands and abides by privacy laws (HIPAA) and Tanner Clinic policies to safeguard protected health information (PHI)
Other duties as assigned
Other Requirements:
- Healthcare leadership or management experience
- Proficiency in computer-based skills
- Effective communication and interpersonal relations skills
- Regular and reliable attendance is an essential function of the job
Preferred Qualifications:
- Associate degree or Certified/Registered Medical Assistant
- Five years' experience as a Medical Assistant
Equipment Operated:
- Standard office and clinical equipment including computers, fax machines, copiers, printers, telephones
Work Environment:
- Primarily medical offices with regular contact with patients
Physical Requirements:
- Carrying, Lifting, Hearing, Seeing, Speaking