Portfolio & Project Management Manager

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Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

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JOB DETAILS

Department: IS&T Data & Analytics

FTE: 1.0 (80hours per pay period)

Shift(s): Days

Location: Hybrid (1 - 2 days on-site - seeking local candidate)

Purpose of this position: The Portfolio & Project Management Office (PMO) Manager is accountable for the development and leadership of the Project Management Office and the establishment of project management standards at Hennepin Healthcare. The scope of responsibility for the PMO department is to oversee project intake and oversight, project delivery frameworks and methodology, project management, project management staffing, process refinement, reporting, and compliance for the enterprise project portfolio.

The Portfolio & Project Management Office Manager is a forward-looking leader who thinks strategically about the enterprise project portfolio, recommending future direction and, in partnership with operations, leads the development of roadmaps, incorporating the current healthcare and technology environment, regulations, trends, and impacts to Hennepin Healthcare. By fulfilling this scope, the strategic alignment of all HCMC initiatives will be obtained, which will further the organization's success.

RESPONSIBILITIES

• Leads the Project Management team to define, communicate, and enforce project management processes and capacity planning to deliver exceptional value to the organization
• Coordinates the efforts of executive leadership toward the establishment of the enterprise project portfolio, from prioritization and project approval through completion, supporting and advising on actions required to balance the portfolio for value realization
• Acts as the primary resource for executive and senior leadership for communications and for reporting the state and performance of the enterprise project portfolio and capacity planning
• Provides expertise in project management to ensure the successful and optimized management of projects and business solutions within the PMO, as well as providing project management consultative services to the organization
• Designs practices and procedures for consistent tracking of projects, resource capacity, and major work
• Identifies key capability strengths to inform strategic initiative planning as well as analyzing relationships between capabilities across the enterprise to identify opportunities that can be leveraged to execute strategy
• Provides expert guidance and thought leadership to establish policies, procedures, delivery frameworks, and methodologies for effective project oversight and management in order to meet expectations for project execution, documentation, and ongoing operations
• Works with management and senior leadership and recommends a strategic direction and roadmap to ensure our ability to flawlessly deliver services and enabling exceptional patient care without exception
• Monitors trends, developments, and best practices in project and portfolio management in anticipation of changing requirements, expectations, and opportunities; assesses technical, financial and organizational implementation for Hennepin Healthcare
• Implements and advises the leadership team on implementing governance industry best practices through continuous improvement strategies
• Supports the definition and direction for requests and projects, prioritizing and planning with clinical, business, and information system leaders and teams for appropriation of resources and fiscal responsibility
• Attracts, develops, and leads high performing program and project managers to ensure high-value projects that are delivered on time and within budget
• Liaises with Operations with the ability to engage, partner on prioritization, support, teach, and problem solve
• Manages Departmental Performance (budget, forecasting, efficiencies, productivity, and outcomes)

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QUALIFICATIONS

Minimum Qualifications:

• Bachelor's degree in computer science, management information systems, (MIS) or a related field of study
• Seven (7) years of comprehensive professional level experience
• Experience in a leadership role, preferably with direct reports
• Five (5) years of demonstrated success in project management, operations planning, and/or process improvement
• Experience in Project and Portfolio management
• Certification/License Required: Certified Project Management Professional, or obtain within 1 year
• OR-
• An approved equivalent combination of education and experience

Preferred Qualifications:

• Previous health care provider experience
• Lean/Kaizen experience
• Previous Portfolio or Program Management experience
• Prosci or similar change management strategy

Knowledge/ Skills/ Abilities

• Excellent interpersonal skills and the ability to communicate and negotiate with people at all levels of the organization
• Strong teamwork skills, including the ability to establish and sustain successful working relationships with all levels of the organization
• Ability to communicate technology concepts at a level of understanding of the audience, including both technical and non-technical individuals
• Ability to build high performing teams
• Knowledge of business risk, risk assessment, and risk-based decision-making
• Strong analytical, problem solving, and interpersonal skills
• Ability to communication effectively with peers, team members, and operational partners
• Ability to work in a fast-paced environment
• Ability to successfully support a 24x7 operation
• Ability to multi-task and support multiple projects while updating management and customers
• Ability to learn
• Excellent written and verbal communication skills
• Skilled in overseeing the efforts of team members
• Superb ability to motivate employees and inspire positive change within department
• Skilled in managerial duties (i.e. hiring, firing, performance appraisals, pay reviews)
• Capable of supporting the work of the department
• Skilled in fostering a positive workplace culture and building inclusive workplace teams

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You''ve made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients'' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

'',''!*!Total Rewards Package:

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.

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