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Pharmacy Technician

Software Galaxy Systems, LLC

  • 14 days ago
  • Remote
  • $20 Per Hour
  • Temporary
  • Full-time

Highlights

Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.

Numbers & Facts

Location (
Remote)
Job TypeTemporary, Full-time
Salary$20 Per Hour
Company Size51 - 200
Year Foundednull
HeadquartersPrinceton, NJ, US
Websitehttps://sgsconsulting.com/

Description

  • This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
  • Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Job Responsibilities

  • Work a designated outbound call queue focused on prescription refill renewal requests.
  • Contact physician offices, clinics, and authorized medical staff to obtain verbal refill authorizations.
  • Clearly communicate prescription details and refill requests to provider offices.
  • Accurately document call outcomes and authorization information in company systems.
  • Follow established call scripts, workflows, and compliance guidelines.
    Escalate complex cases or concerns to designated pharmacy personnel or supervisors.
  • Maintain productivity and quality standards while working through assigned workloads.
  • Identify and document barriers to obtaining refill approvals.
  • Ensure all patient and provider information is handled in accordance with HIPAA and company policies.
  • Participate in training sessions, team meetings, and coaching opportunities as required.

Qualifications

  • At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
  • National pharmacy technician certification. Eligible for state registration, certification, or licensure per state regulations.
  • Advanced computer skills including word processing and spreadsheet utilization.
  • Excellent customer service skills (written and verbal) a must.

Skills

  • prior authorization

Benefits

Work From Home

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