Personal Lines Insurance Account Manager

Welcome to Virgil E Smith Insurance Services Inc., a dedicated insurance agency rooted in the vibrant community of Houston, Texas. We're more than just an insurance provider; we're a team of passionate individuals committed to safeguarding what matters most to our clients. Our agency has a long-standing tradition of providing exceptional service and building lasting relationships, and we're excited to expand our family. As our new Personal Lines Insurance Account Manager, you'll play a crucial role in ensuring our clients receive the highest level of care and expertise. You'll be the go-to person for their homeowners, auto, and umbrella policies, guiding them with knowledge and a friendly demeanor. This is a wonderful opportunity to join a supportive environment where your contributions are valued and your professional growth is encouraged. If you're looking for a rewarding career where you can make a real difference in people's lives right here in Houston, wed be delighted to connect with you.

Salary Range: $60000.00 - $100000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Life Insurance

Career Growth Opportunities

Evenings Off

Dental Insurance

Vision Insurance

Disability Insurance

Hands on Training

Flexible Schedule

Work from Home

Tuition Reimbursement

Retirement Plan

Parental Leave

Paid Time Off (PTO)

Responsibilities

Manage and service a portfolio of personal lines insurance accounts, including homeowners, auto, and umbrella policies.

Respond to client inquiries promptly and professionally, providing accurate information and solutions.

Process policy changes, renewals, and endorsements efficiently.

Conduct annual policy reviews with clients to ensure adequate coverage and identify additional needs.

Assist clients with claims inquiries and provide guidance through the claims process.

Develop and maintain strong relationships with clients, fostering loyalty and satisfaction.

Stay current with insurance products, industry trends, and regulatory changes.

Valid Texas Property & Casualty Insurance License required.

Minimum of 2 years of experience in personal lines insurance.

Proficiency in insurance agency management systems (e.g., EZ Lynx) and Microsoft Office Suite.

Excellent communication, interpersonal, and customer service skills.

Strong organizational skills with the ability to manage multiple tasks effectively.

A detail-oriented approach to policy review and management.