Job Description: The Clinical Coordinator oversees and coordinates clinical support staff to ensure efficient patient flow, adequate staffing coverage, and smooth daily office operations. Provide office support, including answering phones, scheduling appointments, assisting with patient checkouts, filing records, and directing calls.
Numbers & Facts
Location
Peterborough, New Hampshire
Salary
$40–$46
Description
Perm Clinical Coordinator – Internal Medicine
Job Description:
The Clinical Coordinator oversees and coordinates clinical support staff to ensure efficient patient flow, adequate staffing coverage, and smooth daily office operations. This is a working supervisory role that includes regular nursing duties.
Key Responsibilities:
Coordinate staff schedules to maintain adequate clinical coverage and accommodate provider needs.
Provide office support, including answering phones, scheduling appointments, assisting with patient checkouts, filing records, and directing calls.
Train clinical and non-clinical staff on office policies, procedures, OSHA, and CLIA requirements.
Ensure clinical staff comply with OSHA regulations, including safety training, PPE standards, Hepatitis B vaccination or waiver, and exposure control procedures.
Develop and update clinical office policies and procedures in collaboration with providers and administrative staff.
Facilitate communication between clinical staff, providers, and administrative personnel.
Participate in staffing activities, including interviewing, performance reviews, delegation of duties, and staffing plans.
Assist with budget preparation and review when needed.
Perform regular nursing duties and provide clinical coverage for any position within the office.
Order and maintain clinical supplies.
Requirements:
Graduation from an accredited Medical Assistant program – REQUIRED.
Minimum of 2 years of experience in a medical office setting – REQUIRED.
Active RN or LPN license – REQUIRED.
New Hampshire state license required; compact license accepted.
BLS certification (AHA) – REQUIRED.
Direct medical office experience and previous clinical staff supervision preferred.
Specialty practice or clinic experience preferred.
Strong communication, organizational, leadership, and interpersonal skills.
Ability to maintain patient and clinic confidentiality.
Professional appearance, pleasant disposition, and ability to remain calm under pressure.
Good physical and emotional health and a genuine commitment to patient care.