Summary/objective Under the guidance of the People Operations Business Partner, the Specialist performs diversified and confidential administrative duties in support of the People Operations Department, requiring broad and comprehensive experience, outstanding interpersonal skills and good judgment and discretion. The People Operations Specialist is an open minded, committed team player and is energized by keeping things organized and supporting others in being successful. The Specialist's passions include hands-on work and truly understanding the fruits of the labor and the challenges faced in accomplishing the desired outcome. This role is critical to the sustainability and business continuity of the department. Essential Functions - Human Resources Information System (HRIS) Management
- Serve as the first line for staff file management for the entire staff employment life cycle (onboarding to termination).
- Maintain the integrity and confidentiality of People Operations files and records.
- Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Audit and maintain ADP system; upkeep files, ensures all required documents are placed in correct file folders, updates and maintains necessary and required system changes, ensures compliance with local, state and federal labor and employment law.
- Maintain internal process trackers for checks & balances systems.
- Collect and process new hire paperwork, both physical and electronic files
- Process status updates for staff members (title, compensation, one-time awards, etc.)
- Assist with the annual career planning/compensation review process
- Maintain data analytics for business awareness and decision making.
- Benefits, Time-Off, & Payroll Communication & Systems Management
- Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
- Assist with coordination of open enrollment period
- Ensure all employees' timecards are accurately completed and approved by employees and managers for successful payroll processing.
- Maintain processes and administering all leave-of-absence requests and disability paperwork: medical, personal, disability.
- Maintain staff time off process within the HRIS & manage internal communications (staff member, supervisor, etc.)
- In collaboration with Talent Engagement Team
- Schedule and assist with candidate interviews.
- Schedule and assist with new hire orientations.
- Acquire background checks and employee eligibility verifications.
- Prompt new hires for document completion in the HRIS for onboarding.
- Perform other duties as assigned
Specific Functions - Support the mission of creating sustainability and business continuity by providing process expertise, tools, templates, guidance to document process and procedures, creating references to ensure standard and consistent practices across the department.
- In collaboration with People Operations team members, create, maintain, and actively execute on the visual aids that will ensure standard, reproduceable work for all areas under the responsibility for People Operations.
- Serve as point of contact for working groups; organize and share relevant documentation and reports with project team.
Competencies - Analytical and problem-solving skills
- Excellent communication, organizational, time management, and interpersonal skills; Professional demeanor; calm, polite, kind, well-spoken.
- Understanding of how to integrate into a new team/organization
- Understanding of own communication and learning styles, ability to assess others styles, and how to use that information to optimize relationships and project outcomes
- Exceptional technology skills; Expert skill with MS Office applications: Outlook, Word, PowerPoint
- Extremely attentive to details, particularly with written communications, and PowerPoint presentations.
- Ability to anticipate needs and use good business judgment in escalating priority issues.
- Extremely confidential; experienced in handling highly sensitive information discreetly.
- Accountable, responsible, and able to work independently.
- Very flexible, able to pivot quickly as priorities change.
Required Education and Experience - Bachelor's degree in Human Resources or equivalent education/experience
Preferred Education and Experience - 3+ years Human Resources experience in a highly technical environment
- Experience with HRIS and ATS platforms and systems
- SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds Position Type/Expected Hours of Work - Full-time position.
- Company's standard operating hours are Monday thru Friday 6:00 a.m. - 6:00 p.m. with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed.
- Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role.
Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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