Patient Support Specialist

We are seeking a reliable Call Center Contact Associate to support a high-volume non-surgical specialty care environment (Dermatology and Urology). This role focuses on high-efficiency call handling, patient scheduling, and referral workflows. Prior Epic software experience is mandatory for this position. Immediate start dates are available following candidate clearance.

salary: $22 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Handle 80 to 100 inbound and outbound calls per day in a fast-paced environment

• Manage patient scheduling and referral processing using Epic software

• Work collaboratively with team managers to ensure seamless operational support

Qualifications

• Hands-on experience using Epic software is required

• Previous experience in a medical call center or healthcare scheduling setting

• Excellent time management skills with a focus on high phone availability

• Ability to start immediately upon background clearance

Benefits

• On-site parking pass provided upon hire

• Paid training period

• Opportunity for contract extension based on performance and operational needs

Skills

• epic
• Customer Service
• Patient Support
• 
  Qualifications
• Years of experience: 2 years
• Experience level: Experienced
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  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  This posting is open for thirty (30) days.