Patient Services Representative, Primary Care

PATIENT SERVICES REPRESENTATIVE (PSR), MIT Health, will be responsible for patient flow and appointment scheduling; patient contact, both in person and by telephone; for front desk tasks, including check-in, collecting copays, and obtaining accurate insurance eligibility information; for administrative tasks, including phone calls, data entry, insurance reviews, filing, and scheduling appointments and procedures to coordinate within and across providers, service areas, and healthcare facilities; interacting with internal and external stakeholders by effectively communicating with referral providers and practices to facilitate management of complex patient issues; providing positive and effective customer service that supports departmental operations. The full job description is available, here: https://medical.mit.edu/jobs .