Patient Service Rep - University Oral Maxillofacial Surgery

    Highlights

    University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for University Oral Maxillofacial Surgery located in the UT Medical Center. Ensures good patient flow through practice by timely processing of patients as they arrive at front office.

    Numbers & Facts

    LocationKnoxville, TN

    Description

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    Job Type

    Full-time

    Description

    University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for University Oral Maxillofacial Surgery located in the UT Medical Center.

    Job duties include:

    • Greet patients in friendly and timely manner
    • Ensure that patients complete necessary forms required for the electronic health record and billing office
    • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
    • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
    • Answer patient inquiries regarding patient registration information or billing questions
    • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
    • Schedules patients with appropriate physician
    • Document scanning into electronic health record
    • Other duties as assigned

    Full benefit package available, including Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, PTO, and more!

    Requirements

    • Must have at least 6 months-1 year of previous medical office experience.
    • Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
    • Dental experience is a plus

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