Highlights

Patient Access Representatives serve as the first point of contact for CHC patients, ensuring high patient satisfaction and experience in coordinating flow of services. Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services.

Numbers & Facts

LocationMashpee, MA

Description

Patient Access Representatives serve as the first point of contact for CHC patients, ensuring high patient satisfaction and experience in coordinating flow of services.

Responsibilities include:

Welcoming patients and caregivers, verifying accurate patient demographic and insurance eligibility information.

Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services.

Supporting clinical teams as needed with scheduling, patient communication and documentation.

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