Parts Technical Analyst

Key ResponsibilitiesResearch and respond to technical parts-identification questionsNavigate electronic parts catalogs and technical documentationInterpret technical drawings and bills of materialProvide accurate parts information by phone, email, and case-management systemsMaintain detailed records of customer inquiries and resolutionsIdentify catalog discrepancies and assist with correctionsCommunicate product updates and technical information to customersWork closely with Production and Engineering teams to verify accurate informationAssist with improving catalog and backend systemsResolve customer concerns promptly and professionallyPerform additional duties as assignedMust-Have QualificationsAbility to read and interpret technical drawingsAbility to navigate electronic parts catalogsStrong technical aptitude and problem-solving skillsExcellent written and verbal communication skillsStrong customer service skillsDetail-oriented with the ability to manage multiple prioritiesAbility to work with urgency while maintaining accuracyPreferred ExperienceTwo or more years of parts technical support, service, or engineering-related experienceExperience within material handling, construction equipment, heavy trucks, automotive, industrial equipment, or a similar technical industryExperience working with bills of material, technical bulletins, or case-management systemsBenefits offered by APR: Medical, Dental, Term Life, Short-Term Disability, Holiday Pay, Service Bonus, and Direct Deposit. Advanced Personnel Resources is currently seeking Parts Inventory Specialists for temp-to-hire opportunities with a well-established equipment organization in Greensboro, NC.This position is ideal for someone who is technically minded, comfortable reading technical drawings, and skilled at researching parts information through electronic catalogs and internal systems.

Advanced Personnel Resources is currently seeking Parts Inventory Specialists for temp-to-hire opportunities with a well-established equipment organization in Greensboro, NC.This position is ideal for someone who is technically minded, comfortable reading technical drawings, and skilled at researching parts information through electronic catalogs and internal systems.Position DetailsPay: $19.00–$20.00/hourSchedule: Monday–Friday, 9:00 a.m.–6:00 p.m.Employment Type: Temp-to-HireWork Environment: Professional office with an attached warehousePosition OverviewThe Parts Technical Analyst will provide technical parts support to customers and dealer partners throughout North America. This role requires strong research, customer service, communication, and problem-solving skills, along with the ability to quickly and accurately identify the correct parts and solutions.Key ResponsibilitiesResearch and respond to technical parts-identification questionsNavigate electronic parts catalogs and technical documentationInterpret technical drawings and bills of materialProvide accurate parts information by phone, email, and case-management systemsMaintain detailed records of customer inquiries and resolutionsIdentify catalog discrepancies and assist with correctionsCommunicate product updates and technical information to customersWork closely with Production and Engineering teams to verify accurate informationAssist with improving catalog and backend systemsResolve customer concerns promptly and professionallyPerform additional duties as assignedMust-Have QualificationsAbility to read and interpret technical drawingsAbility to navigate electronic parts catalogsStrong technical aptitude and problem-solving skillsExcellent written and verbal communication skillsStrong customer service skillsDetail-oriented with the ability to manage multiple prioritiesAbility to work with urgency while maintaining accuracyPreferred ExperienceTwo or more years of parts technical support, service, or engineering-related experienceExperience within material handling, construction equipment, heavy trucks, automotive, industrial equipment, or a similar technical industryExperience working with bills of material, technical bulletins, or case-management systemsBenefits offered by APR: Medical, Dental, Term Life, Short-Term Disability, Holiday Pay, Service Bonus, and Direct Deposit.Please attach your resume, preferably in Microsoft Word format, for consideration. All inquiries are confidential and may be submitted directly to:Misty Davis | Staffing ManagerAdvanced Personnel Resources, Inc.Misty@aprinc.com