Company:
Pro-Serv Food Equipment
Location:
Raleigh, NC (On-site)
Employment Type:
Full-Time
Position Overview
Pro-Serv Food Equipment is seeking a highly organized, detail-driven Parts & Inventory Coordinator to manage all parts ordering, receiving, labeling, warehouse organization, and system updates for our Raleigh location.
This role is critical to operational success. Accuracy, accountability, and same-day execution are required standards. The Parts & Inventory Coordinator serves as the local inventory control point for Raleigh while following company-wide inventory procedures.
Core Responsibilities
Parts Ordering (Raleigh / Charlotte Jobs Only)
- Order all required parts for Raleigh jobs, warehouse stock, and truck stock
- Create and manage Purchase Orders (POs) in ServiceTrade
- Verify pricing, quantities, and vendors before submission
- Communicate urgent, delayed, or back-ordered parts to the Inventory & Operations Manager
Receiving & Verification
- Physically receive all parts delivered to the Raleigh warehouse
- Match parts against packing slips and POs
- Identify and report shortages, damages, or discrepancies immediately
- Receive parts in ServiceTrade same business day
Labeling & Identification
- Label all parts upon receipt with job number, PO number, or stock location
- Ensure no unlabelled parts are placed into storage
- Separate job-specific parts from warehouse stock
Warehouse Organization
- Maintain organized, clearly marked storage areas
- Place parts in designated Raleigh warehouse locations
- Secure high-value or critical parts
- Maintain warehouse cleanliness and standards
System Updates & Accuracy
- Update PO and job statuses in ServiceTrade
- Ensure accurate job notes and part tagging
- Close POs only when fully verified
- Flag incomplete or partial orders for follow-up
Inventory Control
- Maintain accurate Raleigh warehouse inventory
- Participate in cycle counts and physical inventories
- Investigate and report discrepancies immediately
- Prevent inventory loss through proper handling
Daily Closeout & Reporting
- Verify all daily receipts are entered in ServiceTrade
- Confirm all parts are labeled and stored
- Submit daily End-of-Day (EOD) reports
- Complete assigned audits
- Leave warehouse and systems in clean, accurate condition
What This Role Is Not Responsible For
- Ordering or receiving for other locations (New Bern, Wilmington, Myrtle Beach)
- Warranty claim submissions
- Customer billing or invoicing
Required Skills & Qualifications
- Strong attention to detail and organization
- Ability to follow SOPs without deviation
- Experience with inventory, warehouse, or parts coordination preferred
- Computer proficiency (ServiceTrade experience a plus)
- Ability to work independently and meet same-day deadlines
- Strong communication and accountability mindset
Reporting Structure
- Reports directly to the Inventory & Operations Manager
- Same-day escalation required for all discrepancies or system issues
Why Join Pro-Serv
- Clear procedures and expectations
- Structured, accountable environment
- Growing company with long-term opportunity
- Critical role with real impact on operations