Partner Account Manager

Chegg, Inc.

Honolulu, Hawaii

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JOB DETAILS

SKILLS

Alliance/Partner Management, Analysis Skills, Channel Management, Channel Strategies, Conferences, Cross-Functional, Develop and Maintain Customers, Ecosystems, Executive Relationships, Forecasting, Legal, Marketing, Onboarding, Operational Strategy, Partner Sales, Performance Analysis, Performance Metrics, Post-Sales, Product Marketing, Program Evaluation, Revenue Forecasting, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Closing Skills, Sales Cycle, Sales Management, Software as a Service (SaaS), Strategic Planning, Team Player

LOCATION

Honolulu, Hawaii

POSTED

30+ days ago

Job Description

Chegg Skills helps working adults build the skills they need to access better jobs faster and more affordably. We partner with marketplaces, employers, and platforms to deliver high-impact learning programs that lead to real outcomes.

We're looking for a Partner Account Manager to own and grow our portfolio of partner relationships after they launch. In this role, you'll be responsible for ensuring that partners are activated effectively, learners are successful, and partnerships expand into meaningful and sustained revenue.

This is a growth-oriented account management role focused on driving partner success, operational excellence, and revenue expansion across an existing portfolio of partners. You will inherit relationships from the sales team after deals close and will own the ongoing strategy, engagement, and commercial growth of those partnerships.

You'll work closely with internal teams across product, marketing, services, and sales to ensure partners are fully enabled and positioned for long-term success.
What You'll Do

Own and grow a portfolio of partner accounts

Manage the post-sale lifecycle of revenue-generating partnerships
Serve as the primary point of contact for partner organizations after launch
Maintain strong executive and operational relationships with partner stakeholders

Drive partner activation and program success

Lead the onboarding and launch process for new partners
Ensure partners are equipped with the materials, training, and operational readiness needed to succeed
Monitor learner enrollment, engagement, and outcomes to ensure program effectiveness

Identify and execute expansion opportunities

Develop account plans that identify new lines of business, program expansions, or strategic growth
Partner with internal teams to scope and launch new offerings within existing partner relationships
Translate partner needs and market signals into opportunities for revenue growth

Coordinate cross-functional execution

Work closely with Product, Marketing, Services, and Legal to ensure partner agreements are implemented effectively
Surface operational challenges and drive resolution to keep partnerships healthy and growing

Track performance and forecast partner revenue

Monitor partner KPIs, performance metrics, and revenue contribution
Maintain clear forecasts for partner-driven enrollments and revenue growth
Use data and insights to guide partner strategy and identify growth opportunities

Represent Chegg Skills within the partner ecosystem

Participate in partner meetings, conferences, and ecosystem events as needed
Strengthen Chegg Skills' reputation as a trusted and effective partner

What You Bring

4-6 years of experience in account management, partner success, strategic partnerships, or channel management
Demonstrable track record of growing revenue within existing accounts through expansion and strategic engagement
Strong relationship-building skills with a history of working with partner stakeholders at all levels including executive.
Comfort managing multiple partners and partner types simultaneously with a mix of strategic planning and operational execution
Strong analytical mindset with the ability to interpret performance data and translate insights into action - then driving that action forward to growth
Ability to work cross-functionally across product, operations, marketing, and sales teams
Experience in edtech, workforce development, SaaS, or education-related ecosystems is highly desirable
Passion for expanding access to education and workforce opportunity

Success in This Role

Successful Partner Account Managers at Chegg Skills:

Turn new partnerships into high-performing, long-term revenue channels
Ensure partners are activated quickly and effectively
Identify opportunities to expand programs, reach new learners, and deepen partner engagement
Build trusted relationships that make Chegg Skills a preferred and strategic partner

The On-Target Earnings (OTE) range for this position is $150,000 to $225,000, inclusive of any sales incentive, sales commission, or other form of variable compensati

Partner Account Manager

Chegg, Inc.

Honolulu, Hawaii

About the Company

Chegg, Inc.

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