Part Time - Hoosier Link Program Coordinator

Ivy Tech Bloomington is looking for an individual to join their team as a Hoosier Link Coordinator! This student-focused role supports recruitment and admissions initiatives by assisting students, coordinating appointments, supporting campus events and tours, managing communications, and maintaining confidential student records. The ideal candidate is organized, customer service driven, and committed to creating a positive experience for prospective and current students.

Hourly Rate: $15.75

Up to 28 hours per week within the work hours of Monday-Friday 8AM-5PM, with some occasional evenings required.

GENERAL PURPOSE AND SCOPE OF THE POSITION: Hoosier Link Coordinator supports the Office of Recruitment, Admission, & Cohort Programs by providing support for the general, day-to-day administrative, operational and clerical tasks as well as assisting with recruitment-related events and activities related to Hoosier Link and admissions events.

MAJOR RESPONSIBILITIES:

• Respond to email and phone inquiries to the departments shared inboxes and ticketing system in a timely and professional manner.
• Respond to questions and requests from students, the general public, faculty, administrators and staff and refers to appropriate personnel as necessary.
• Coordinate and schedule student appointments with relevant departments based on individual needs and goals.
• Attend and participate in departmental meetings, Hoosier Link group meetings and/or events. This may include assisting with on-campus events such as campus visits, student meetings, orientations, and/or other student-related visits.
• Lead or assist with campus tours, including walking groups and answering questions.
• Coordinate purchasing and venue requests for the team.
• Demonstrate strong time management and the ability to prioritize multiple responsibilities to ensure smooth and effective operations.
• Maintain accuracy and confidentiality of student enrollment records in compliance with College and the Family Educational Rights Privacy Act (FERPA).
• Complete other duties and contribute to additional student affairs initiatives as emerging priorities arise.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Ability to maintain composure in high-pressure or stressful situations and effectively manage multiple competing priorities
• Strong written and verbal communication skills, across phone, email, and in-person
• Demonstrated organizational and customer service skills
• Ability to exercise discretion and maintain confidentiality when handling sensitive information
• Ability and willingness to build and maintain professional relationships with colleagues and supervisors and support the College's mission and strategic plan initiatives
• Work Hours: Up to 28 hours per week within the work hours of Monday - Friday 8:00 a.m. - 5:00 p.m. Occasional evenings required.
• Ability to promote an inclusive environment reflecting the broad diversity and backgrounds represented by our students and employees and in which every individual feels respected and valued

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

• Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.