Parking Facility Supervisor

Parking Facility Supervisor

Salary

$47,027.32 Annually

Location

To Be Determined, Jacksonville, FL

Job Type

Civil Service

Job Number

2026-07221

Department

DOWNTOWN INVESTMENT AUTHORITY

Opening Date

08/04/2026

Closing Date

8/17/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Job Description

The Downtown Investment Authority Department is actively seeking a Parking Facility Supervisor.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is service maintenance work at the working supervisor level in operating and maintaining municipal off-street parking facilities, including assigning and reviewing work, resolving customer and operational issues, monitoring compliance with parking regulations, coordinating minor maintenance activities, and ensuring proper revenue control and facility upkeep. Work requires knowledge of techniques, methods, and procedures used in supervising the activities of operating and maintaining parking facilities, which is learned on the job or through specialized training. Knowledge of local and state parking laws and issues effective parking citations and invoices for vehicles parked in garages and surface lots. Schedules, assigns, monitors, directs, reviews and evaluates the work of assigned staff. Contacts with others require skills in understanding and/or influencing people and are important in providing client services, including skills of persuasiveness, assertiveness, and sensitivity to others' point of view that are required to influence behavior, change an opinion, or turn a situation around. Work is semi-routine where tasks are covered by procedures or precedents, but some latitude is permitted to consider the most appropriate method, technique, or procedure to follow. Work involves differing situations requiring use of judgment in searching for solutions or new applications within ones own experience. The work is performed in both an office and field environment, but the risks and hazards are minimal, known, predictable, and controllable. Work includes night, weekend, and city-observed holiday operations and in extreme weather conditions. Operates telephones, motor vehicles, computers using word processing applications, assortment of hand tools and standard office equipment. Work involves moderate physical activity and demands which may include lifting objects, such as equipment and/or supplies weighing up to 50 pounds. The physical demands consist mainly of standing, sitting and walking. The work is performed under general supervision where the work assignments are varied and although subject to standard practices and procedures, the worker is permitted some latitude to set own priorities subject to superior's approval.

Examples of Work

• Schedules, assigns, monitors, reviews, directs and evaluates the work of subordinate staff engaged in customer service, general maintenance and custodial care of parking facilities.
• Coaches, instructs, trains and provides technical assistance to assigned staff.
• Oversees the operation of parking facilities and scheduling of staff for special events.
• Works with various stakeholder groups that impact daily operations, including City, Federal, and State government agencies and local businesses.
• Inspects parking facilities and observes staff to ensure proper operations and facility conditions.
• issues parking citations/invoices to vehicles parked in violation of local and state laws while in garages and surface lots, as necessary.
• Prepares various reports, correspondence and office records, e.g., status project reports, daily time sheets and daily revenue analysis sheets.
• Operates standard office equipment such as personal computer using Microsoft Office and parking and revenue control system software.
• Recommends improvements and changes to management concerning efficiency, and safety issues within the parking facilities.
• Collects, reconciles, and deposits cash adhering to established city policies.
• Identifies supply needs, adhering to established purchasing approval policies.
• Audits assigned safe and maintains records.
• Ensures assigned vehicles are properly maintained and safe for daily use.
• Keeps inventory of all supplies and forms, and reorders stock as needed. Coordinates with Surplus, as necessary.
• Responds to inquiries, requests, and complaints from the general public.
• Troubleshoots, maintains, and operates parking equipment, sweepers, blowers, and other equipment and tools.
• Communicates clear direction, manages for results, and leads organizational change.
• Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees.
• Demonstrates proficiency in the City of Jacksonville's competencies.
• Performs related duties as required.

Knowledge, Skills and Abilities

• Knowledge of Public Parking Division Policies and Procedures Manual.
• Knowledge of the various types and operation of equipment, parts and supplies utilized within the division.
• Knowledge of local and state parking laws.
• Ability to issue effective parking citations/invoices for vehicles parked in garages and surface lots.
• Ability to make routine repairs on parking equipment.
• Ability to schedule, assign, review, direct and evaluate the work of subordinate staff.
• Ability to train subordinate staff in the correct and safe operation of equipment and performance of their duties.
• Ability to read, comprehend and apply various types of written material.
• Ability to communicate effectively both verbally and in writing.
• Ability to operate standard office equipment such as personal computers using word processing, spreadsheet, database and other related software, peripheral and electronic devices, copiers, calculators and scanners.
• Ability to perform basic mathematical calculations.
• Ability to exercise sound judgment to make independent decisions.
• Excellent interpersonal and customer service skills
• Ability to operate a motor vehicle.

Open Requirements/Supplemental Information

• Four (4) years of education and/or experience in the administration, operation, enforcement oversight or maintenance of facilities or a related field.
• Supervisory experience in a related field may substitute for required experience at the rate of one year of supervisory experience for one year of general experience. Related fields may include parking operations, transportation services, facility management, or other roles involving public infrastructure oversight.
• Experience in coordinating staff, assigning work, interpreting policies or regulations, and resolving operational or enforcement issues preferred. Experience in a parking environment preferred.
• Must be bondable.

LICENSING/CERTIFICATION/REGISTRATION:

• Must possess a valid drivers license prior to appointment and must be maintained during employment in this class.
• FLA Parking Enforcement Specialist Certificate must be secured within six months and maintained during employment in this class.
• Must qualify for prior to appointment, obtain, and maintain a City of Jacksonville public driver certification for employment in this class.

OTHER REQUIREMENTS:

• The probationary period for this class is twelve months.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "info@governmentjobs.com" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veterans preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans' Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes
• No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes
• No

03

The budgeted annual salary for this position is $47,027.32. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

• Yes
• No

04

Are you bondable? Selecting yes means your record is clean enough to pass a bonding companys background check. Bonding is a type of insurance that protects an employer against dishonest employees. It covers the organization against stealing, forgery, embezzlement or larceny.

• Yes
• No

05

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

06

Do you have four (4) years of education and/or experience in the administration, operation, enforcement oversight or maintenance of facilities or a related field?

• Yes
• No

07

Provide a detailed description (at least 3-4 complete sentences) of your experience. (Note: This MUST also be listed on your resume/application to receive credit.)

08

Indicate the organization(s) where you gained this experience. (Note: This MUST also be listed on your resume/application to receive credit.)

09

If you have experience in a related field, please state what the related field is and explain how this is related to the required areas listed above. Related fields may include parking operations, transportation services, facility management, or other roles involving public infrastructure oversight.

10

Indicate the organization(s) where you gained this experience. (Note: This MUST also be listed on your resume/application to receive credit.)

11

Supervisory experience in a related field may substitute for required experience at the rate of one year of supervisory experience for one year of general experience. Do you have supervisory experience in a related field?

• Yes
• No

12

If you answered yes to question 11, please explain your supervisory experience and where you gained this experience.

13

Experience in coordinating staff, assigning work, interpreting policies or regulations, and resolving operational or enforcement issues is preferred. Do you have this experience?

• Yes
• No

14

Experience in a parking environment is preferred. Do you have this experience?

• Yes
• No

15

Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

• FL Class A Commercial Driver License (CDL)
• FL Class B Commercial Driver License (CDL)
• FL Class C Commercial Driver License (CDL)
• FL Class E Driver License
• GA Standard Drivers License
• GA Class A Commercial Drivers License (CDL)
• GA Class B Commercial Drivers License (CDL)
• GA Class C Commercial Drivers License (CDL)
• License from another State.
• Learner Permit
• My license is currently invalid.
• I do not possess any type of Drivers License.

16

If you have a State of FL license, does your license currently have one or more of these restrictions?

• C or 1 - Business Purpose Only
• D or H - Employment Purposes
• P or 2 - Probation Interlock Device
• S or I - Other Restriction
• Two or more of these restrictions.
• I have an out of state license.
• None of the above.

17

Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

• Yes
• No

18

Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

• Yes
• No

19

Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

• Yes
• No

20

I consent to the City of Jacksonville using the drivers license information I have provided to access a drivers license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

• Yes, the City of Jacksonville has my consent to check my drivers license.
• No, I do not wish to give consent to the City of Jacksonville to check my drivers license.
• I do not possess a valid drivers license.

21

Provide your full Drivers License or Identification number. For out of state license, please include the state. PLEASE NOTE: Florida driver's license numbers are changing. Provide your most recently issued number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

22

If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received, and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

23

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you dont live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
• No, I am not claiming veterans preference and this does not apply to me.

Required Question

Employer City of Jacksonville

Address 117 W. Duval St.

Suite 100

Jacksonville, Florida, 32202

Website http://www.coj.net/departments/employee-services.aspx