Paralegal I

Sinch

  • Chicago, Illinois
  • 14 days ago
  • $48,000–$58,000

Highlights

In this role, you will support critical legal operations by reviewing, validating, and responding to legal demands from federal, state, and local law enforcement agencies, as well as investigating and resolving consumer complaints and emergency legal requests. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Numbers & Facts

LocationChicago, Illinois
Salary$48,000–$58,000

Description

United States(Remote)

ABOUT SINCH

Sinch's vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

DESCRIPTION

We are seeking a detail-oriented and highly organized Paralegal I to join our Legal team. In this role, you will support critical legal operations by reviewing, validating, and responding to legal demands from federal, state, and local law enforcement agencies, as well as investigating and resolving consumer complaints and emergency legal requests.

This position is ideal for someone early in their legal career who enjoys structured problem-solving, thrives in a fast-paced environment, and can balance attention to detail with excellent communication skills. The successful candidate will be able to work independently while collaborating professionally with law enforcement agencies, internal stakeholders, and consumers in highly sensitive situations.

As a member of the Legal team, you will learn and apply legal concepts, company policies, and established procedures to resolve routine to moderately complex issues while maintaining the highest standards of confidentiality and professionalism.

RESPONSIBILITIES

  • Review, validate, and process legal demands from federal, state, and local law enforcement agencies.
  • Identify deficiencies in legal requests and communicate appropriate response requirements.
  • Process and respond to subpoenas, court orders, search warrants, and other legal demand documents.
  • Investigate and respond to third-party consumer complaints in accordance with company policies and applicable legal requirements.
  • Evaluate and process exigent circumstance and emergency disclosure requests.
  • Maintain accurate docu

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