OVERNIGHT Member Services Representative

Crunch Fitness

  • Chatsworth, California
  • 5 days ago

    Highlights

    Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of CRUNCH signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. CRUNCH is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.

    Numbers & Facts

    LocationChatsworth, California
    Websitehttps://fitnessventuresllc.com/

    Description

    Reports to:
    • Manager
     Requirements: 
    • Fluent in English
    • Proficient reading and writing skills
    • Computer Skills
     Special Skills: 
    • Strong customer service skills
     Responsibilities: 
    • Membership Sales
    • Greet all members & guests with a smile and wish them well as they exit the club
    • Check in all members and guests in accordance with company procedures
    • Facilitate any messages on club software at member check-in
    • Answer phones in a courteous, helpful, professional manner
    • Communicate special events to members and guests
    • Maintain an atmosphere which makes members feel welcome
    • Facilitate all member requests or forward to a manager
    • Maintain professional disposition at all times
    • Sell retail products
    • Schedule member services: tanning, etc
    • Facilitate payment of member services in accordance with company procedures
    • Know club facility, services, and schedules
    • Maintain a clean and organized work area
    • Assist in all projects as delegated by club management
    • Follow all policies and procedures in the Employee Handbook
    • Opening and closing duties
     Meetings: 
    • Monthly or Weekly Department Meetings, Employee Training Meetings
    Compensation: $18.42 - $20.42 per hour




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