OPS SYSTEMS PROJECT CONSULTANT - 40099245

Requisition No: 880498

Agency: Commerce

Working Title: OPS SYSTEMS PROJECT CONSULTANT - 40099245

Pay Plan: Temp

Position Number: 40099245

Salary: $25.00 Hour

Posting Closing Date: 08/10/2026

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Florida Commerce

Division of Information Technology

OPS Systems Project Consultant

Salary: $25.00 Hourly

Your Specific Responsibilities:

This position serves as an OPS Business Analyst position in the Division of Information Technology (IT). This position is responsible for serving as the liaison between developers and business stakeholders, in Agile. The incumbent will be required to analyze, plan, program, and evaluate the business needs of the stakeholders. The incumbent will also be required to evaluate user requirements, procedures, and design solutions to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. The Incumbent shall be expected to play the part in the absence of a scrum master or tester.

Application Development Maintenance Management

• Works with project managers, users, and management to gather, analyze, and evaluate the business objectives of the stakeholders.
• Works with developers, Subject Matter Experts and other users to refine and deliver requirements in a timely manner.
• Collects and analyzes the business and technical requirements.
• Ensure that the project teams are aware of the importance of customer service and meeting the project deadlines.
• Consults with project staff and development team members to identify application problems and provide solutions.
• Participate in reviewing and constructing project plans to outline the steps required to develop the customer's applications.
• Develops and maintains process mapping documentation to test procedures and identify quality standards.
• Documents the current business processes (AS-IS) and the future desired business processes (TO-BE) to be used in both process improvement activities and requirements gathering/analysis.
• Responsible for creating flow charts and/or diagrams to illustrate steps and to describe the logical operational steps of programs and systems.
• Other duties and responsibilities as assigned.

Required Knowledge, Skills, and Abilities:

• Understand technology and its users in solving problems
• Excellent computer technical skills
• Excellent research and analysis skills
• Efficient multitasking and organizational skills
• Ability to communicate effectively verbally and in writing
• Ability to grasp a situation quickly and re-engineer processes by listening to the stakeholder
• Ability to graphically depict ideas and concepts "As Is" and To Be"
• Ability to think through problems and solving them through using problem solving best practices
• Ability to interact with a variety of stakeholders, business subject area experts,to technical staff,to executive leadership and users of the systems the department uses of provision services (good customer relationship management skills)
• Ability to simplify complex concepts, processes and workflows, into simple, understandable documents (written or graphical)
• Ability to work independently
• Knowledgeable in Microsoft Office (Excel, Word, Visio, PowerPoint)
• Knowledgeable in relational databases and SQLapplication

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

Preferred:

• Agile/scrum experience
• Knowledge of Team Foundation Server (TFS) and/or Azure DevOps (ADO)
• Experience testing software components
• Knowledge and experience with the Reemployment Assistance Program
• At least 2 years Business Analysis experience

Pay

• $25.00 Hourly

Our Organization and Mission:

FloridaCommerce works across the state to support Florida's economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service - 711.)

Let FloridaCommerce's mission become yours. To find out more about us, click on the link : http://www.floridajobs.org/

The Work You Will Do:

This position serves as an OPS Business Analyst position in the Division of Information Technology (IT). This position is responsible for serving as the liaison between developers and business stakeholders, in Agile. The incumbent will be required to analyze, plan, program, and evaluate the business needs of the stakeholders. The incumbent will also be required to evaluate user requirements, procedures, and design solutions to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. The Incumbent shall be expected to play the part in the absence of a scrum master or tester.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is vital to the Agency's vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance FloridaCommerce Vision and Mission, the employee:

• Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

We make available other career growth opportunities such as CPM "Certified public Manager," Certified PMP "Project Management Professional," and Gartner GTP access.

Where You Will Work:

Tallahassee is Florida's Capital City and continues to grow attracting development and new business. Tallahassee is a mid-sized city in the heart of Florida's Big Bend. FloridaCommerce is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the Capitol. Each spring, the legislative session opens and people pour in to see the State perform its business. So regardless of what brought you here, being here will guarantee you an experience vibrant with entertainment, culture and delight. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University(FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

• State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental options)

• Highly skilled, professional environment
• Ongoing comprehensive training provided
• Career Growth

+For a more complete list of benefits, visit www.mybenefits.myflorida.com.

• We care about the success of our employees.
• We care about the success of our clients.
• We are always improving our technology, our tools, our customer's experiences and ourselves.
• A rewarding experience for reliable, compassionate and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.