Operations Specialist

Operations Specialist

Location: Raleigh, NC

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 12 months
• Pay Rate: $24.00 $24.13 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This position manages and maintains DDAs and documentation surrounding Demand Deposit Accounts. This includes transaction processing, account closing, Reg CC reviews, and external requests for client information. This position complies with government agencies or other company requests, managing and maintaining DDA accounts, and performs several administrative processing duties to facilitate client service objectives. Ensures regulatory compliance and accurate reporting by reviewing business processes, documentation, systems, and accounts.

Key Responsibilities

• Review Maintains the integrity of information reporting systems through daily maintenance and review. Ensures all information or supporting documentation is present and correct, that accounts are properly set up, and that access is monitored. Adds, modifies, and maintains accounts to comply with applicable regulations and requests. Reviews regulatory holds placed on accounts by branch associates and makes corrective actions within the account as necessary.
• Business Support Provides client service, support, and communication throughout account and compliance activity. Performs a variety of operational and administrative tasks in response to client requests.
• Compliance Proficiency Maintains knowledge of applicable laws, regulations, agencies, and policies as well as appropriate actions to ensure compliance.

Required Skills

• Knowledge of basic banking operations (2 years)
• Ability to multitask in a high work environment (2 years)
• Knowledge of Microsoft Suite systems such as Excel, Outlook, etc. (2 years)
• General understanding of GL balancing and posting (2 years)

Required Experience

• Minimum 2 years of experience in basic banking operations
• Minimum 2 years of experience multitasking in a high-volume work environment
• Minimum 2 years of experience with Microsoft Suite systems (Excel, Outlook, etc.)
• Minimum 2 years of experience with GL balancing and posting

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a comprehensive personal and business banking institution with more than 125 years of stability, offering the full spectrum of financial services including personal banking, business banking, commercial lending, private banking, and wealth management across a coast-to-coast footprint spanning over 550 branches in 23 states. Ranking among the top-20 U.S. financial institutions with more than $200 billion in assets and a Fortune 500 presence, this organization combines the scale of a major national bank with a relationship-driven culture rooted in long-term thinking and community impact. Teams here include commercial bankers, wealth management advisors, credit analysts, technology specialists, and retail banking professionals who serve personal, business, commercial, and wealth management clients across the country.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-13901

Industry: Operations & Management