Our client, a Banking company, is looking for a Operations Specialist (Level III) for their Pennington, NJ location.
Responsibilities:- This job is responsible for standard transaction and fulfillment processing, including the movement of assets into and out of accounts.
- Key responsibilities include processing mail (including deposits) and providing quality service and operations support for internal business partners and external clients.
- Job expectations include operating with a standard level of independence, and escalating complex issues to leadership to minimize risk.
- Performs standard transaction processing and reconciliation according to the established written guidelines and procedures
- Responds to client inquiries via numerous channels to support operational efficiency and quality client service
- Performs basic research, follow-up and resolution of routine research requests
- Identifies potential issues in daily operational tasks and escalates risk concerns, as needed
- Provides general operational support including mail sorting, and mail distribution
- Needs to have professional presence, respond to emails in a professional manner
Requirements:- Attention to Detail to ensure accuracy
- Effective Written Communications
- Accountability – ensuring all requests are completed in its entirety
- Analytical Thinking – self-reliant to analyze situations and make quick decisions
- Independence – ability to work independently with minimal supervision and guidance
- Research – ability to understand systems to perform effective research
- Risk Management – ability to detect potential risk(s)
- MS Suite
- Outlook
- Word
Why Should You Apply?