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Operations Specialist II

Lancesoft

Schenectady, NY

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JOB DETAILS
SALARY
$45.60
LOCATION
Schenectady, NY
POSTED
21 days ago

Job Details:
Job title: Operations Specialist II
Duration: 12+ Months
Location: Schenectady New York
Pay range: $42.00/hour - $45.00/hour on W2
 
Job Description:
  • Resource focused on onboarding enablement, learning operations, and program coordination to ensure new engineers reach productivity faster;and that learning programs are delivered with consistency, quality, and minimal friction.
Objectives:
  • Serve as a central enablement partner for onboarding and learning operations in Gas Power Engineering.
  • Support new hires, interns, and EEDP participants through a consistent, high-quality onboarding experience.
  • Coordinate operational and logistical execution for Technical Learning Office (TLO)-led learning programs, technical seminars, and early-career development events.
  • Help ensure engineers are set up for success through strong Day 1 readiness, training support, systems access, and professional onboarding.
  • Support the planning and coordination of foundational technical learning experiences, including A-Course and B-Course learning events.
  • Reduce administrative burden on engineering leaders, instructors, and program owners through standardized processes and reliable operational support.
Core Responsibilities and Scope:
  • New Hire Onboarding Enablement - Own and coordinate onboarding readiness for new Gas Power Engineering hires in Schenectady and virtually supporting other sites
  • Training & Seminar Logistics Ownership - Provide end-to-end coordination for all Gas Power Engineering learning events
  • Professional Skills & Early Career Training Delivery - Deliver standardized onboarding training sessions focused on professional excellence
  • Gas Power Engineering Values & Culture Deep Dive - Facilitate structured onboarding sessions introducing the Five Pillars of client and business etiquette
  • Mentorship & Network Building Enablement - Educate new engineers on the importance of mentorship and internal networking
  • Productivity Enablement & Best Practices - Provide guidance and resources that help new team members become productive faster
Key Deliverables:
  • Consistent, high-quality onboarding experience for new hires, interns, and EEDP participants
  • Strong Day 1 readiness, including systems access, communications, and onboarding support
  • Seamless execution of TLO training sessions, seminars, and development events
  • Effective coordination and support for A-Course and B-Course
  • Standardized onboarding modules, training materials, and operational processes
  • Reduced administrative burden on engineering leaders, instructors, and program owners
  • Improved early-career engagement, readiness, and time to productivity
  • Measurable improvements in onboarding efficiency, training execution, and learner satisfaction
Qualifications:
  • Bachelor's degree in: Engineering, Business, Human Resources, Psychology, Business Administration, Management, Learning or Instructional Design, Operations, Project Management
Proven experience and proficiency in:
  • Strong organizational and program coordination skills
  • Experience supporting onboarding, training operations, or learning programs
  • Ability to manage multiple stakeholders, schedules, and operational details
  • Strong communication skills and a customer-focused mindset
  • Comfort working across HR, engineering, instructors, and early-career program stakeholders
  • Ability to create structure, standardize processes, and drive follow-through
  • Proficiency with common business and collaboration tools such as Outlook, Teams, Excel, PowerPoint, Smartsheet, and shared file systems

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/