Operations Specialist

Job Title: Operations Specialist

Location: Boston MA

Duration: Contract - 6 months, with possibility of extension

Pay Range: $22/hr. to $24/hr (W2)

Job ID: 411065

Work Arrangement: Hybrid in office

Schedule: 40 hours per week, 9:00 a.m. - 5:00 p.m. local time

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an Operations Specialist to join our team. The role performs specialized operational securities processing activities in support of the firm's business lines, including announcement scrubbing, instruction processing, recording, reporting, acknowledgement, and reconciliation. The position focuses on daily deliverables and execution of defined procedures while developing an understanding of how the work impacts the firm. Work will be reviewed and validated by senior personnel.

Responsibilities:

• Scrub corporate action announcements using market data vendors, company disclosures, and depositories/agents.
• Input information into the Corporate Actions platform for income and mandatory events.
• Identify complex events and communicate details to team members.
• Process class action suits and related entitlements.
• Enter client instructions manually into the Corporate Actions platform.
• Process agent confirmations and communicate outcomes to clients through the platform.
• Communicate uninstructed positions to clients daily via written and verbal channels, including phone.
• Process client account profile requests for corporate actions.
• Enter payments manually into the Corporate Actions platform.
• Balance and reconcile positions related to corporate action activity.
• Reconcile receivables and payables to ensure accurate client cash projections.
• Collaborate within the team to ensure client service quality; participate in client presentations or calls.
• Identify problem items and communicate professionally to resolve issues in a timely manner.

Required Skills & Qualifications:

• BA/BS degree or equivalent work experience.
• Proficient PC skills and ability to learn corporate action platforms.
• Ability to identify, escalate, and resolve issues with accuracy and timeliness.
• Effective verbal and written communication skills, including client outreach.
• Strong organizational skills, attention to detail, and ability to multi-task.
• Ability to work collaboratively in a team environment and meet deadlines under pressure.

Preferred Skills:

• Experience with corporate actions operations across income, mandatory, and voluntary events.
• Familiarity with reconciliation processes and cash projections within brokerage or custody environments.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.