OPERATIONS REVIEW SPECIALIST - 60010370

Requisition No: 881151

Agency: Children and Families

Working Title: OPERATIONS REVIEW SPECIALIST - 60010370

Pay Plan: Career Service

Position Number: 60010370

Salary: $55,000 - $65,000

Posting Closing Date: 08/19/2026

Total Compensation Estimator Tool

• PENDING RECLASSIFICATION*

OPERATIONS REVIEW SPECIALIST

This is an Open Competitive Opportunity

The Office of Information Technology Services (OITS) is seeking a senior detail-oriented and highly skilled .Net developer to design, develop, maintain, and support enterprise software applications that meet the business needs of the Department. This role will be responsible for translating business requirements and technical specifications into effective, scalable, and secure software solutions. The ideal candidate will have extensive experience with .NET development and relational databases such as SQL Server.

This position is located at the DCF Headquarters in Tallahassee within the Office of Information Technology Services.

Key Responsibilities

• Design, develop, test, deploy, troubleshoot, and maintain enterprise software applications and services.
• Develop reusable software components, frameworks, and technical solutions that support long-term application sustainability.
• Create and maintain database objects, including tables, views, indexes, constraints, stored procedures, functions, triggers, and scheduled jobs.
• Design and implement user interfaces compliant with Section 508 accessibility requirements.
• Participate in requirements gathering, application design, technical analysis, and solution architecture activities.
• Lead code reviews and promote software development best practices and coding standards.
• Monitor and support production applications, troubleshoot performance issues, and coordinate defect resolution activities.
• Develop deployment strategies and support application releases through production implementation.
• Create and maintain technical documentation, deployment procedures, and system specifications.
• Mentor development staff and assist with the adoption of new technologies, tools, and development methodologies.

Examples of Work

Software Development

• Design and develop software components that meet business and technical requirements while adhering to established coding standards.
• Create efficient, maintainable, and scalable application solutions using modern development practices.
• Architect and develop reusable methods, services, and application frameworks.
• Build and maintain web applications, APIs, database solutions, and supporting services.
• Assist enterprise architects in the design and implementation of enterprise architecture components.
• Research and implement emerging technologies to support evolving business needs.
• Conduct code reviews to ensure best practices and high-quality code standards.
• Develop detailed technical specifications and solution designs for application development initiatives.
• Report technical risks and issues to project management and leadership teams.

Testing and Quality Assurance

• Develop comprehensive test plans appropriate to project scope and complexity.
• Design, create, and execute unit testing activities to validate software functionality.
• Participate in system testing and user acceptance testing activities.

Maintenance and Support

• Monitor production applications and respond to incidents and service disruptions.
• Analyze and resolve application performance and reliability issues.
• Coordinate defect analysis, corrective actions, and application enhancements.
• Provide technical support and assistance to IT staff, internal customers, and business stakeholders.
• Identify and remediate application security vulnerabilities.

Deployment

• Develop and maintain application deployment plans and procedures.
• Perform post-deployment verification and validation activities.
• Quickly resolve issues encountered during deployment activities.
• Provide post-production support following application releases.

Documentation

• Create and maintain technical, operational, and support documentation.
• Ensure documentation complies with established standards and best practices.
• Participate in the development and improvement of departmental documentation standards.

Knowledge, Skills, and Abilities, Including Utilization of Equipment, Required for the Position

Knowledge of software development principles, methodologies, and best practices; knowledge of data processing concepts and relational database design; knowledge of application security and web security principles; knowledge of programming languages and technologies including C#.NET, .NET Core, SQL Server, Data Warehouse technologies, Azure, Artificial Intelligence (AI), Large Language Models (LLMs), Python, Azure DevOps, CI/CD pipelines, Power BI, ETL processes, Data Analytics, Data Integration, VB.NET, Java, HTML, XML, and related technologies.

Ability to analyze complex technical problems and determine root causes; ability to evaluate solution alternatives and implement effective resolutions; ability to design, develop, and maintain enterprise applications and services; ability to conduct unit, system, and user acceptance testing; ability to create technical and business documentation; ability to develop and optimize complex SQL queries and database solutions; ability to analyze and interpret technical information; ability to establish priorities and manage multiple assignments; ability to communicate effectively with technical and non-technical stakeholders; ability to establish and maintain effective working relationships; ability to understand and apply applicable laws, rules, policies, procedures, and standards.

Requirements

• At least one (1) year of experience performing software development, application support, systems analysis, database development, and related responsibilities described in this position.
• 1 year of experience designing, developing, and maintaining applications using .NET Core, ASP.NET Core, C#, JavaScript, Blazor, and RESTful APIs.
• 1 year of hands-on experience with SQL Server, T-SQL, stored procedures, views, joins, complex queries, indexing, data analytics and database performance tuning.
• Experience working with application deployment processes, testing methodologies, and software development lifecycle practices.
• Experience supporting enterprise systems in production environments and troubleshooting application issues.
• Experience working with cloud-based technologies, DevOps practices, data integration solutions, or AI-related technologies is preferred.

Preferred Qualifications

• Preference will be given to candidates who have a Microsoft .NET Certification.

Special Notes

Only U.S. citizens and lawfully authorized alien workers will be hired.

Selective Service: All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit: www.sss.gov.

Florida Retirement System (FRS): If you are a retiree of the Florida Retirement System (FRS), please check with FRS regarding how re-employment may affect your retirement benefits. Benefits may be suspended or impacted depending on the date of retirement.

Veteran's Preference: Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must provide supporting documentation with each submission, including documentation showing character of service (such as DD Form 214 Member Copy #4) and any additional documentation required by Rule 55A-7, Florida Administrative Code. All documentation must be submitted by the closing date of the vacancy announcement.

Background Screening Requirement

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment and be screened in accordance with the requirements of Chapter 435, Florida Statutes, and, if applicable, Chapter 408, Florida Statutes.

Background investigations include fingerprint-based State and Federal criminal history checks conducted through the Florida Department of Law Enforcement (FDLE) and the Federal Bureau of Investigation (FBI), and may include local criminal history checks through local law enforcement agencies. Employees are also subject to re-screening at least every five (5) years.

No applicant may begin employment until all background screening results have been received, reviewed for disqualifying offenses, and approved by the Agency.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.