Automotive Concepts logo

Operations Manager

Automotive Concepts

  • Baltimore, MD
  • Today

    Highlights

    The role manages customer sales transactions, employee scheduling (including **PTO**), **inventory management**, vendor communications, mobile installation scheduling, and company vehicle maintenance monitoring. Responsible for supporting and coordinating daily operations across **multiple branch locations** to ensure efficiency, consistency, and excellent customer service.

    Numbers & Facts

    LocationBaltimore, MD
    IndustryAutomotive and Parts Mfg
    Company Size10 to 19 employees
    Year Founded1998
    Websitehttp://www.ecsvin.com

    Description

    Job Description

    Job Description

    **Job Overview**
    Responsible for supporting and coordinating daily operations across **multiple branch locations** to ensure efficiency, consistency, and excellent customer service. The role manages customer sales transactions, employee scheduling (including **PTO**), **inventory management**, vendor communications, mobile installation scheduling, and company vehicle maintenance monitoring.

    Automotive experience is a plus.

    **Key Responsibilities**
    * Coordinate daily operations across branches.
    * Process customer sales transactions accurately.
    * Schedule **mobile installation services**.
    * Manage inventory: receiving, tracking, and allocating products.
    * Coordinate employee schedules and **PTO** to maintain staffing.
    * Monitor performance and recommend efficiency improvements.
    * Maintain records for company vehicles.
    * Ensure seamless operations through effective communication with managers, vendors, technicians, and customers.
    * Assist with administrative/reporting functions.
    * Support compliance with company policies and safety procedures.
    * Complete and transmit **weekly payroll**.

    **Qualifications**
    * Strong **organizational and time management skills**; ability to handle multiple priorities.
    * Excellent verbal and written communication skills.
    * Proficiency in **Microsoft Office Suite**.
    * Ability to **multitask** accurately in a fast-paced environment.
    * Strong analytical and problem-solving abilities.
    * Knowledge of **office management systems**.
    * Experience coordinating multiple locations/teams is preferred.
    * Ability to work independently and collaboratively.
    * Commitment to high-quality **customer service**.


    Automotive experience is a plus


    About Company

    Licensed by Ford, Chrysler and General Motors we are the worlds largest manufacturer of replacement vehicle labels.  We are known for our quality, speed and customer service.

    Similar Jobs

    See more jobs