Our advisors secure the customer. Your job is to ensure every order is executed accurately, completely, and on time across multiple provider systems.
If you’re detail-oriented, tech-comfortable, and like structured, process-driven work — this role will feel satisfying.
What a typical day looks like:
Process service orders across multiple systems and portals
Review advisor notes for accuracy and completeness
Contact customers when needed to confirm details
Resolve discrepancies before they create issues
Communicate with sales advisors and providers
Track order progress and ensure completion
Maintain clean, organized CRM documentation
Follow structured workflows and checklists
You’ll manage multiple active orders at once in a high-volume environment.
What This Role Is
Process-driven and detail-focused
Structured and repeatable work
High accuracy expectations
Team-based and collaborative
What success looks like:
Error-free order processing
On-time completion of orders
Clean and accurate documentation
Consistent workflow execution
Strong backgrounds include: Administrative support • Order fulfillment • Operations coordination • Customer service • Logistics • Back-office processing
Work Environment
Full-time, in-office role in Dallas, TX
Clear processes and workflows
Supportive leadership
Stable, structured environment
About Us
MyUtilities is an established company expanding our Dallas team. We simplify the move-in process by helping customers set up electricity, internet, cable, security, and more in one place.
Requirements
1–3 years of administrative, operations, or processing experience preferred
Strong attention to detail and accuracy
Comfortable working in structured, process-driven environments
Ability to manage multiple tasks and deadlines
Strong written communication skills
Comfortable navigating multiple systems and browser tabs
Basic customer communication skills
Reliable and consistent work habits
Ability to work full-time, in-office in Dallas, TX