Operations Coordinator

IMC Companies LLC

  • Memphis, TN
  • 2 days ago

    Highlights

    Position Overview: Responsible for the daily items listed below with regard to coordinating trucks and drivers for optimal planning; Communicating with C/S, Safety/Compliance. Employee is responsible for the tracking/tracing, rail billing, as well as the timely communication to customers and dispatch team members.

    Numbers & Facts

    LocationMemphis, TN

    Description

    Position Overview: Responsible for the daily items listed below with regard to coordinating trucks and drivers for optimal planning; Communicating with C/S, Safety/Compliance

    Work Schedule: Monday-Friday 1800-0400

    Operations Functions:

    • Responsible for the divisional drivers as directed by the Operations Manager
    • Assist in Planning drivers for continuous execution of moves without delays in assignments
    • Assist in Planning drivers for successful starts for the next day.
    • Assist drivers with any issues in relation to pickup number, seal issues, DOT compliance, customer issues
    • Employee is responsible for the tracking/tracing, rail billing, as well as the timely communication to customers and dispatch team members
    • Last free day management
    • Requesting empty returns and reservations timely to avoid additional delays or cost exposure
    • Street turning equipment to minimize additional drays and maximize opportunities with available equipment
    • Empty Per diem management
    • Perform all necessary review of inventory on yard, loads or empties, to plan for delivery or termination of equipment.
    • Pulling driver pay for review directly with drivers for a clear understanding of productivity/improvement where necessary
    • Review weekly company payroll reporting with Ops Manager to address any low performers.
    • Assist in creating a culture of trust and cooperation with the Owner OP / Company Drivers to ensure their success and the success of the company.
    • Any issues related to dispatch must be communicated timely to the Operations Manager
    • Any delays related to on-time delivery must be communicated timely to the customer service representative
    • Training drivers on tablet/mobile apps for better understanding of job requirements as well as to increase driver productivity

    Safety/Compliance Functions:

    • Work with drivers to ensure they are following DOT regulations
    • Cohesive effort to ensure all drivers are notified of upcoming expirations and safety training

    Additional Functions:

    • Communicate with other divisional teams to find opportunities to utilize all equipment for reloading opportunities
    • Communicate daily with divisional team members on all objectives for operations to be successful
    • Assist to improve overall driver retention
    • Confidential Data: Driver pay information, customer accounts, dispatch activities

    Skills Required:

    • Data entry
    • Communication
    • Organizational and time management skills
    • Excel

    Knowledge Required:

    • DOT Regulations
    • Hazardous Materials
    • Computer Literate
    • Ability to Mulit-task

    Supervision of others:

    • Drivers
    • Job description and responsibilities are subject to change at any time at the discretion of the Operations Manager due to operational needs*

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