Operations Associate - Painting Project Manager

CertaPro Painters is a leader in the residential and commercial painting industry. We are a professional painting contractor specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.OverviewProvide an exceptional experience for CertaPro Painters' customers to dramatically differentiate ourselves from our competition by delivering exceptional painting experiences to our customers.Fulfill the obligations of the essential functions: Production, Quality Assurance, Administration, and Marketing.ResponsibilitiesWork closely with Sales Associates to understand all aspects of jobs.Handle all aspects of painting projects after the point of sale.Manage the production schedule and assign painters to projects.Manage customer communication after the sale.Ensure non-sales related aspects of projects are complete and ready for production, including assisting customers with color selection, HOA approvals, and other potential project delays.Determine quantity and order paint for projects.Determine labor and material budgets.Hand off jobs to painters when Sales Associates are not available.Ensure painters provide daily updates on current painting projects.Track paint, materials, equipment, painter hours and purchases; cost jobs and bill customers.Perform quality assurance site visits and ensure job sites are clean and painters are properly branded.Create superfans and generate referrals.Handle customer call backs and complaints.Schedule and assign warranties.Assist with recruiting painters, carpenters, stucco masons, and other relevant trades.Perform general office duties.Qualifications And SkillsCurrent driver's license, reliable transportation, and valid insurance. Position will travel to and from job sites and as needed.Exceptional communication skills with a friendly, positive demeanor.High attention to detail and a strong work ethic.Accountable, professional, self‑starting, and resilient.#J-18808-Ljbffr