Operations Associate

Responsibilities: of the Operations Associate: Manage client communications regarding claims and services via phone, email, chat, and text. Provide prompt and effective solutions to customer inquiries and ensure complete resolution. Explain contract benefits and provide guidance on insurance and annuity products. Serve as a key point of contact for internal and external customers. Support life insurance and annuity product lines. Assist with customer service, operational support, and administrative functions in a fast-paced environment. Requirements of the Operations Associate: Bachelor's degree required. Previous customer service, client support, or customer-facing experience. Strong multitasking skills with the ability to manage multiple priorities in a fast-paced environment. Intermediate proficiency in Microsoft Office, including Outlook, Word, and Excel. Strong communication, listening, and computer skills with the ability to successfully complete a call center simulation assessment. Compensation: for the Operations Associate: $23 Hourly Pay Comprehensive benefits: Medical, Dental, Vision, 401k PTO, Sick Leave if Required by law, and Holidays This job opens for applications on 11/3/26. Applications for this job will be accepted for at least 30 days from the posting date. #LI-MB2 #LI-HYBRID