Operations Associate

Zp Group Llc

  • Durham, NC
  • 5 days ago
  • $23 Per Hour

Highlights

Responsibilities: for the Operations Associate Include: Respond to customer inquiries regarding life insurance and annuity products via phone, email, and virtual communication channels. Qualifications: for the Operations Associate Include: Bachelor's degree required, preferably in Business Administration, Marketing, Communications, or a related field.

Numbers & Facts

LocationDurham, NC

Description

Responsibilities: for the Operations Associate Include: Respond to customer inquiries regarding life insurance and annuity products via phone, email, and virtual communication channels. Provide exceptional customer service to both internal stakeholders and external clients. Support operational processes and administrative functions within the insurance and financial services business. Accurately document customer interactions and maintain records within company systems. Collaborate with internal departments to resolve client issues and ensure timely service delivery. Manage multiple priorities while working in a fast-paced, team-oriented environment. Qualifications: for the Operations Associate Include: Bachelor's degree required, preferably in Business Administration, Marketing, Communications, or a related field. Previous internship, customer service, administrative, or professional office experience preferred. Strong verbal and written communication skills with the ability to build rapport with customers. Proficient with Microsoft Office Suite and comfortable learning new systems and processes. Demonstrated ability to work independently, stay organized, and thrive in a corporate environment Compensation: for the Operations Analyst Includes: Salary Range : $23/hr. Comprehensive Benefits Package Hybrid schedule : Tuesday-Thursday in office! This job opens for applications on 11/3/26. Applications for this job will be accepted for at least 30 days from the posting date.

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