Operations Analyst

Job ID: 113965

Location: Denver, Colorado [On-Site]

Category: Other

Employment Type: Contract

Date Added: 11/06/2026

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Role Summary

The Operations Analyst (Loan Servicing Specialist III) supports active loan syndication servicing and complex commercial loan operations. This role processes and validates monetary transactions, maintains loan records, and ensures accurate system boarding and servicing across consumer and commercial loan portfolios. The position requires independent analysis, sound judgment, strong documentation review skills, and effective collaboration with internal business partners and external financial institutions. The analyst also supports quality control, workflow coordination, problem resolution, and staff training.

Responsibilities

• Oversee an assigned commercial loan portfolio and provide backup support across consumer and commercial servicing desks.
• Board new and renewed loans, enter data, validate system records, and service complex commercial loans, including participation loans, borrowing base loans, rate option loans, and letters of credit.
• Analyze loan agreements, credit agreements, commitments, worksheets, and related documentation to determine appropriate system setup and maintenance.
• Process payments and advances, coordinate the distribution or collection of funds, and provide supporting documentation to participant and member banks.
• Calculate interest accruals, balance entries, validate fee income recognition, and perform quality control reviews to support accurate financial reporting.
• Coordinate with Credit Administration and management to appropriately maintain past-due, non-accrual, non-performing, and credit-sensitive loans.
• Research and resolve complex servicing issues, credit disputes, rate change requests, and other internally or externally generated service requests.
• Maintain accurate loan system data and ensure servicing activities comply with applicable policies, procedures, agreements, and regulatory requirements.
• Support daily workflow coordination, processing priorities, department procedures, huddles, and training activities.
• Communicate with internal business partners, clients, member banks, and other financial institutions regarding loan servicing actions and resolutions.

Qualifications

• 3-5 years of experience with active loan syndication servicing.
• Advanced knowledge of loan operations, banking operations, loan policy, and loan servicing systems.
• Experience processing and servicing complex commercial loans, syndicated loans, participation loans, borrowing base loans, rate option loans, or letters of credit.
• Strong ability to interpret complex loan documentation, including loan agreements, credit agreements, commitments, and partner bank requirements.
• Knowledge of federal and state lending guidelines, GAAP, Sarbanes-Oxley, TILA, RESPA, SCRA, FCRA, UDAAP, BSA, and related loan operations regulations.
• Advanced understanding of mathematical calculations, accounting principles, interest accruals, fee income, remittances, and loan system controls.
• Excellent analytical, research, problem-solving, organizational, written, and verbal communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, Teams, and other office technology.
• Ability to manage changing priorities in a fast-paced, high-volume environment and provide constructive training to personnel at various levels.
• Relevant education, training, certifications, or equivalent practical experience.

Publishing Pay Range: $44.00 - $46.00 Hourly

This position is based in office and requires employee to work on-site.

About GDH:

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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