Operations Analyst

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU’LL MAKE AN IMPACT:
The Operations Analyst provides analytical skills to ensure our brands have the right product, in the right place, at the right time. This role involves making daily decisions that maximize profitability and has a large impact on sales, margin, and inventory.

50%:  Buying/Forecasting
    Create and maintain buys for all business units, including any negotiations with factories on delays, shortages, or overages
    Execute necessary revisions to buys, driven by changes in customer demand and/or changes in global supply chain operation 
    Monitor vendor performance and execute any logistic changes needed to meet expected deliverables 
    Manage the physical flow of inventory to support both customer demand and warehouse capacities
    Publish monthly costing and capacity supply forecasts to factories, sourcing, and production teams 

30%: Order management
    Proactively monitors and analyzes customer purchase orders and all related aspects. 
    Determine the business impact of any delivery issues, prioritize, and communicate any issues related to product flow as they arise  
    Communicate with transportation/warehouse teams to execute shipments to customers on time. 
    Compile all necessary documentation for customer item setups and customs compliance for import into final country destinations 
    Meet with external customer teams to provide information and support as needed for clear communication and positive results

20%: WIP inventory management/Reporting/Project Management
    Manage weekly Clubs inbound inventory/WIP
    Analyze on-hand inventory files and communicate with sales team and internal partners
    Collaborate with transportation, DC, and Sales daily to maximize revenue goals
    Provide weekly reporting to cross-functional teams on operational performance of the brand 
    Work independently on projects for high-priority programs 
    Proactively uncover opportunities to improve processes and create efficient tools 

WE’D LOVE TO HEAR FROM YOU IF:
Must have:
    Bachelor’s degree or equivalent experience required
    Customer focused and have a sense of urgency
    Ability to multitask with shifting priorities
    Solid understanding of Inventory Management and Forecasting principles
    Strong numeric, analytical, and critical thinking skills
    Ability to combine analytical skills with practical business knowledge
    Excellent communication, analytical, leadership, and interpersonal skills
    Ability to work across organizational boundaries and levels
    Understand financial impact of decisions
    Proactively identifies and implements process improvements to generate additional revenue and reduce non-value add work
    Process improvement minded
    Create reports to provide detailed data regarding historical order and shipping patterns

Preferred skills and experience:
    Supply Chain related degree & APICS certified preferred

MAKE A CAREER AT CARTER’S: 
    Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. 
NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
 

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.