ONLINE LEARNING SPECIALIST Organizational Development and Learning

Boston University

BOSTON, MA

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Budgeting, Career Development, Communication Skills, Customer Experience, Detail Oriented, Ecosystems, Federal Contracts, Genetics, Identify Issues, Instructional Design, Just in Time (JIT), Learning Management System (LMS), Microsoft Excel, Microsoft SharePoint, Microsoft Word, Military, Operational Improvement, Operational Strategy, Organizational Development/Management, Performance Management, Presentation/Verbal Skills, Process Improvement, Project/Program Management, Service Delivery, Technical Strategy, User Documentation, User Interface/Experience (UI/UX), Writing Skills, eLearning
LOCATION
BOSTON, MA
POSTED
30+ days ago

ONLINE LEARNING SPECIALIST

Organizational Development and Learning Category Charles River Campus --> Professional Job Location BOSTON, MA, United States Tracking Code 26500531530309 Posted Date 03/20/2026 Salary Grade Grade 47 Expected Hiring Range Minimum: $53,200.00 Expected Hiring Range Maximum: $73,090.00 The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty training, and internal pay comparison. The above hiring range represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type Full-Time Regular

About OD&L OD&L supports Boston Universitys world-class community of talent. The team develops and nurtures the talents, abilities, and strengths of our staff and faculty by providing tools and fostering a culture of continuous learning to help them realize their full career potential while successfully forwarding the mission of the University.

Position Overview The Online Learning Specialist designs, implements, and manages online learning experiences that build skills, support development, and deliver just-in-time resources. Working within OD&L and reporting to the Manager of Online Learning, this role aligns learning to career pathways and performance goals, fosters peer connections, and drives broad adoption of online learning across Boston University. Using the Learning Management System (LMS), AI tools, and other digital platforms, the specialist develops learning paths and solutions that enable learning in the flow of work and improve operational effectiveness.

As the primary business owner for the LMS, the Online Learning Specialist is responsible for front-end administration and the overall learner experience-uploading and publishing courses, curating content, configuring learning journeys and credentials, and maintaining user documentation. The role identifies and implements effective online learning strategies, recommends technologies to expand access and engagement, and partners with stakeholders to diagnose learning needs and deliver scalable data-informed solutions that optimize systems and outcomes. By ensuring the online learning ecosystem is user-centered, accessible, and scalable, the Specialist makes learning available where and when employees need it and helps drive measurable improvements in performance, career development, and institutional impact.

Hybrid Role.

Required Skills

  • Min. 2-3 years of experience in administering an LMS and managing online learning programs (Cornerstone preferred)
  • Experience with using MS Tools (Word, Excel, PPT, Teams, SharePoint)
  • Experience with working in a large complex organization with multiple stakeholders
  • Preferred Experience
  • Experience in an institution of higher education is preferred, not required
  • Familiarity with eLearning authoring tools such as Articulate Storyline 360

Skills, Knowledge, and Abilities

  • Learning Management Systems (LMS)
  • Instructional Design Models (ADDIE, SAM, backward design)
  • Human-centered design principles
  • Project management for efficient impact-driven delivery
  • Attention to detail
  • Proactive initiative and anticipation of stakeholder needs
  • Ability to make informed decisions and have a solutions mindset
  • Excellent customer experience and service delivery
  • Clear, effective verbal and written communication skills
  • Ability and willingness to learn

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to:

  • race
  • color
  • natural or protective hairstyle
  • religion
  • sex
  • age
  • national origin
  • physical or mental disability
  • sexual orientation
  • gender identity
  • genetic information
  • military service
  • pregnancy or pregnancy-related condition
  • or because of marital, parental, or veteran status We are a VEVRAA Federal Contractor.

About the Company

B

Boston University

Boston University is one of the leading private research and teaching institutions in the world today, with two primary campuses in the heart of Boston and programs around the world. As a Boston University employee you will be part of a dynamic community where every individual is valued. You'll reap the rewards of being on a college campus, such as direct access to the heart of the education and research community and a myriad of opportunities to help create a positive impact on our students' educational experiences. Education thrives in Boston, and working here – at one of the largest employers in the city – will give you the opportunity to contribute to our mission and work with some of the most experienced educators and staff in the nation.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Education
WEBSITE
http://www.bu.edu/