Office Supervisor - GI Specialists
Job ID 39133
Job Category: Leadership & Administration
Work Type: Full Time
Work Schedule: Days
Department: GI Specialist
Facility: GI Specialist
Location: Memphis, TN
Overview
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Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations. Provides project oversight as assigned.
Job Responsibilities
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- Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling, and check-out stations.
- Maintains payroll oversight for clerical staff, including approval of time off, staffing, and scheduling.
- Maintains clinic cash controls on a day-to-day basis.
- Works with BOC to update provider schedules and make necessary changes.
- Fills in when necessary for the purpose of business continuity.
- Educates and trains all clerical staff members as to best practices, EMR, Cadence updates, and organizational policies.
- Manages inventory of office supplies, including ordering and inventory maintenance.
- Maintains confidentiality and expectation of confidentiality among the clerical staff.
- Works closely with providers, providing updates when necessary.
- Communicates effectively with all providers, staff members, and administrators in order to provide a high level of care.
- Works closely with billing and coding services in order to promote efficient revenue cycle services.
- Supports clinic operations leader and clinic administration in ongoing initiatives as needed.
Specifications
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### Experience
- Minimum Required: 5 years clerical experience in medical office
- Preferred: Desirable experience in GI or medical office settings
### Education
- Minimum Required: High School diploma or equivalent
- Preferred: Associates or Bachelors degree in a related field
### Training
- Minimum Required: Familiarity with medical coding and medical office operations
- Preferred: Certification in medical coding or medical office administration
### Special Skills
- Minimum Required: Strong communication and organizational skills
- Preferred: Proficiency in EMR systems, medical coding, and medical office software
### Licensure
- Minimum Required: Eligibility to sit for AAPCCPC examination
Equal Opportunity
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Baptist is an equal employment opportunity employer and prohibits discrimination based on an individuals race, color, religion, national origin, pregnancy, sex, age, handicap, disability, physical, visual, or mental creed, marital, and veteran status, genetic information, or any other category protected by federal or state law, with respect to all aspects of the employment process, including recruitment, selection, placement, promotion, wages, benefits, and other terms and conditions of employment.
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