Office Specialist I Manager Supervisor

State of Maine

Augusta, Maine

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JOB DETAILS

SALARY

$20.23–$29.14 Per Hour

SKILLS

Administrative Skills, Child Support, Customer Support/Service, Department of Health and Human Services, Federal Laws and Regulations, Healthcare Providers, Hospital, Operational Audit, Operations Management, Operations Processes, People Management, Psychiatry and Mental Health, Public Health, Regulations, Satellite Operations, Service Delivery, State Government, State Laws and Regulations, Willing to Travel

LOCATION

Augusta, Maine

POSTED

4 days ago

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)

Date: June 3, 2026

Closing Date: June 16, 2026

Job Class Code: 6549

Grade: 19 (Administrative)

Salary: $20.23- $29.14 per hour

Position Number: 02000-1257

Location: Augusta

This position allows for partial telework with management approval based on operational needs after the first 6 months of initial training.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

This position directly manages operations in The Division of Support Enforcement's (DSER) Case Initiation & Case Review units impacting operations throughout the State. DSER's duty within the Department of Health & Human Services is to administer and coordinate the delivery of Child Support services statewide: locating absent parents, establishing paternity; establishing child support orders and enforcing child support obligations. This position manages central office functions, ensuring cases are created within governed timelines and the highest level of customer service is provided to the clientele served. This position manages subordinate personnel and programs in accordance with the program and division's mission, federal and state laws, and department policy.

Minimum Qualifications:

Competency in applying a proficient knowledge of office operational processes to perform advanced work in coordinating and performing multiple distinct office support functions for a large satellite office or operational unit, or multiple small units. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I, Office Associate II and Office Specialist I.

Note: Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references. Conditional offers are made to selected candidates who must successfully complete a pre-employment, fingerprint-based criminal history record check.

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office for Family Independence, Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to ensure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity, locating non-custodial parents, establishing and enforcing child support orders and representing the Department's interest in the Maine District Court in matters pertaining to child support. This position requires occasional travel.

Application Information:

For additional information about this position please contact Judy Beale at (207) 624-4150 or e-mail Judy.Beale@maine.gov

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.Hernandez@Maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

Office Specialist I Manager Supervisor

State of Maine

Augusta, Maine

About the Company

State of Maine

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