Office Manager

FirstService Corp

Taylor, MI

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Bookkeeping, Calendar Management, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Intuit Quickbooks, Marketing, Multitasking, Office Management, Order Management, Organizational Skills, Product Management, Project Schedule, Project/Program Management, Record Keeping, Sales, Time Management, Training Program
LOCATION
Taylor, MI
POSTED
30+ days ago

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Office Manager Taylor

Español

Office Manager

Part Time • Taylor

Join Our Team as an Office Manager with Floor Coverings International!

At Floor Coverings International, we're not just a flooring company; we're the #1 mobile flooring company in North America. With nearly 200 locations spanning the United States and Canada, we've revolutionized the flooring industry with our unique shop-at-home model, making it possible for customers to get the perfect new floors without ever leaving their homes. We take pride in our exceptional service, and our 350,000+ satisfied customers give us an average rating of 4.9 stars.

As an Office Manager with Floor Coverings International, you play a vital role in the growth and expansion of our local franchise. A successful Office Manager will enable us to write more estimates, efficiently schedule and manage projects, support our marketing efforts, and maintain accurate financial records for the business.

Office Manager Benefits and Perks:

  • Part-time position with 32-40 hours per week.
  • Bonus opportunities.
  • 3-5 years of experience is preferred.
  • Extensive training programs and support.
  • Annual company convention (determined by the owner and local structure goals)
  • Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).

Office Manager Responsibilities:

Marketing & Customer Relations

  • Build strong rapport with customers, providing exceptional customer service.
  • Efficiently schedule appointments for our Design Associates.
  • Follow up on open proposals to ensure customer satisfaction.
  • Assist in developing, managing, and implementing local marketing initiatives.
  • Support and participate in home shows and events (some evenings and weekends may be required).
  • Maintain an organized and inviting office space.

Financials

  • Update QuickBooks daily, accurately recording all income and expenses (experience preferred, training provided).
  • Generate job costing reports within 24 hours of completed installations.
  • Track, prepare, and manage timely payment of business-related expenses.

Production

  • Collaborate with the Owner weekly to discuss recent sales, review customer expectations, and manage product orders.
  • Accurately order all necessary products for jobs and follow up on delivery.
  • Coordinate schedules between customers and installers for efficient job scheduling.
  • Communicate start dates and times with installers and customers.
  • Keep customers informed about ongoing installation details and job progress.
  • Obtain written permission for any changes in contracted work.
  • Confirm scope of work and compensation with installers prior to the start of each job.
  • Update InspireNet daily with job status and upcoming schedules (training provided).

Continuous Improvement

  • Attend weekly meetings with the Owner at scheduled times.
  • Work towards weekly and monthly goal achievement.
  • Be open to attending training seminars at the owner's discretion.
  • Make decisions and act in alignment with Floor Coverings International's core values and mission.

Office Manager Qualifications:

  • Strong communication skills, particularly over the phone.
  • Exceptionally organized and detail-oriented, with strong multitasking abilities.
  • Experience in bookkeeping using QuickBooks is preferred.
  • Capable of working independently without constant supervision.

Join us in creating beautiful spaces for our valued customers while enjoying a dynamic and rewarding career as an Office Manager with Floor Coverings International.

Apply today and be a part of our success story!

Compensation: $26.00 per hour

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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Are you willing to work some night/weekend shifts and/or marketing events on weekends?* Yes No

Are you looking for employer-provided health insurance?* No, I am already covered Possibly. I am willing to talk about options Yes. Insurance is a required benefit for me to accept an offer.

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' data-cycle-timeout="3000" id="gallery_562864" role="group" style="position: relative; height: 750px;" tabindex="0">

Why Work for Us?

No experience required

Annual convention in Mexico

Paid training and company car for appointments

Extensive training programs and support

Opportunity for growth and advancement

I just started working for Floor Coverings International and I learned so much in a very short time. I've received excellent support and am able to make a great income. The sky is the limit on how much money you can make!","name":"Mechele Fong","title":"Design Associate","location":"California","avatar":"https://d2zpdrfrohaf9r.cloudfront.net/system/images/1081497/original/mechele_fong.jpg"},{"testimonial":"

There is a lot to like about Floor Coverings International as a career. I came in with no flooring experience and within two months, I was able to hit the ground running without looking back. They provide everything you need to be as successful as you want to be!

","name":"Jeff Gorman","title":"Design Associate","location":"Kansas","avatar":"https://d2zpdrfrohaf9r.cloudfront.net/system/images/1081496/original/jeff_gorman.jpg"},{"testimonial":"

As a retired veteran it was important for me to find a company that offered great support and training. Luckily for me, I found Floor Coverings International. Just like in the military, we train all the time individually, locally, and corporate-wide.

","name":"Casimiro Garza","title":"Design Associate","location":"Texas","avatar":"https://d2zpdrfrohaf9r.cloudfront.net/system/images/1081498/original/casimiro_garza.jpg"}],"highlightColor":"#1c6f52"}" id="testimonial-widget-container">

About the Company

F

FirstService Corp