Office Manager

At The Juris Agency, we believe that insurance is about more than just policiesit is about the people behind them. In the heart of Strongsville, Ohio, our office values expertise, kindness, and a genuine desire to help our neighbors navigate lifes uncertainties. We're looking for an experienced Account Manager to join our growing family. This isn't just about shuffling paperwork; it is about being a steady hand for our clients when they need it most. You'll manage a portfolio of accounts, ensuring everyone who works with us feels like our top priority. We foster a collaborative, supportive environment where technology improves our performance, not replaces the personal touch that matters most. If you appreciate building long-term relationships and enjoy solving problems in a thoughtful, organized way, you will fit right in with our team. We invite you to bring your skills to our office and help us continue providing the high-touch service that defines The Juris Agency.

Salary Range: $25.00 - $40.00 per hour

Hourly Base Salary + Bonus Opportunities

Hands on Training

Flexible Schedule

Career Growth Opportunities

Mon-Fri Schedule

Tuition Reimbursement

Work from Home

Responsibilities

Oversee the operations of the office.

Provide service for Commercial Lines Clients.

Support the Personal Line Account Manager to continuously improve operational workflows.

Review upcoming renewals to ensure coverage remains appropriate and competitive for our policyholders.

Process routine policy changes and endorsements accurately and with strong attention to detail.

Coordinate with our carrier partners to resolve billing inquiries or coverage questions promptly.

Maintain organized and up-to-date digital files for every account under your care.

Educate clients on their policy options, helping them understand the value behind their specific coverage.

Active Property & Casualty Insurance License in Ohio.

Three or more years of Insurance Agency experience managing commercial or personal lines accounts.

Proficiency in EZLynx or similar agency management software.

Strong organizational habits and comfort with juggling multiple deadlines.

Clear, articulate communication skills for both phone and email interactions.

Experience navigating carrier portals to secure policy documents and endorsements.