OFFICE MANAGER

Coordinate with case managers, families, and healthcare professionals as needed. Track KPIs such as client hours, caregiver utilization, and retention.

Benefits:

• Health insurance
• Paid time off

 
Office Manager Responsibilities – Non-Medical Home Care 

•  Oversee daily office operations and administrative workflow 
•  Manage caregiver schedules and client service calendars 
•  Coordinate client intake, onboarding, and service setup 
•  Maintain employee files, client records, and compliance documentation 
•  Assist with caregiver recruitment, onboarding, and orientation 
•  Monitor caregiver attendance, call-offs, and shift coverage 
•  Process payroll, timesheets, and billing/invoicing 
•  Handle phone calls, emails, and client/caregiver inquiries 
•  Ensure licensing, insurance, and regulatory requirements remain current 
•  Maintain policies, procedures, and office systems 
•  Support marketing/referral follow-up and community outreach efforts 
•  Track KPIs such as client hours, caregiver utilization, and retention 
•  Order office supplies and manage vendor relationships 
•  Prepare reports for ownership/management 
•  Help resolve client complaints and caregiver performance issues 
•  Coordinate with case managers, families, and healthcare professionals as needed 

If you want, I can turn this into a polished job description for hiring purpos